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Manager, Assessment Services (Remote, US)

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Why You'll Love This Role: The Assessment Services team at Newsela works with strategic and key accounts supporting customer assessment needs end to end. The Manager, Assessment Services is a hands-on leadership role where you will lead and coach the Assessment Services team. You’ll partner closely with Customer Service, Sales, Product, Marketing and other functional teams as needed. You’ll be the connective tissue that turns assessment expertise into real customer value. What You'll Be Doing: • Lead implementation & onboarding. Own how Newsela ’s assessment products get stood up for customers, including onboarding, configuration and go-live support for strategic and key accounts. • Deliver ongoing advisory & support. Build a team and a playbook that deepens the assessment relationship between Newsela and key accounts. This may include score interpretation, additional assessment needs, data coaching, and usage reviews that drive renewal-worthy outcomes. • Manage assessment migration & content services. Oversee assessment migration and content services with clear scoping and quality standards. • Lead the team. Hire, coach, and develop a team of individual contributors. Set clear expectations, run a healthy operating cadence, and create the conditions for people to do their best work. • Operationalize and optimize the function. Optimize the intake, prioritization, and capacity model that lets the team scale without sacrificing quality. Document what works and change what doesn’t. • Partner cross-functionally. Work side-by-side with other functional teams to make sure assessment services is a force multiplier for the broader business. • Be a voice of the customer. Translate what you see in the field back into product and content priorities. Bring evidence, not anecdotes. About You: • • A combination of 10+ years of experience in K-12 EdTech, assessment, and/or customer-facing professional services. • 3+ years of people management experience, including hiring, coaching, and performance management. • Deep understanding of formative and/or interim assessments including how they’re built, how they’re used, and how educators actually make decisions from the data. • Experience with additional types of assessment beyond formative and/or interim assessments. • Experience working directly with district and school leaders, instructional coaches, and assessment coordinators. • Strong operational instincts, you’re the person who turns ad hoc work into a repeatable scalable process. • Excellent written and verbal communication; equally comfortable in a customer conversation and an internal cross-functional working session. • Comfort with ambiguity, you are a problem solver. Bonus points for • Prior experience standing up or scaling a services team in an EdTech or assessment company. • Background as a former educator, instructional coach, or district-level assessment leader. • Familiarity with psychometric concepts, standards frameworks, or item-writing best practices. • Experience working in a product-led organization where services and product partner closely. All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process. Why you’ll love working at Newsela : • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. • Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st). • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela . • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela : Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning

Responsabilités:

or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela :

Newsela
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AI Engineering Solutions Architect

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Job Type: FTE Level: Senior Department: Sales Location: Remote (US or Canada) Rate: OTE $250K (rates vary in Canada) Position Overview As an AI Engineering Solutions Architect at Cyclotron , you will be responsible for driving sales wins through a disciplined presales methodology, strong technical credibility, exceptional discovery skills, thoughtful solution shaping, and confident executive-level communication. You will lead early-stage engagements, uncover true business drivers, and design responsible, scalable solutions across the Microsoft cloud ecosystem. If you thrive at the intersection of AI, cloud architecture, and consulting strategy, this is the role for you. Responsibilities • Lead 60–120 minute enterprise discovery sessions that surface true drivers, constraints, and decision dynamics. • Challenge client assumptions respectfully and reframe feature requests into business problems + measurable outcomes. • Architect credible solutions across Azure, Data, AI, Security, Integration, and Power Platform. • Produce high-quality SOWs, scopes, assumptions, dependencies, and change-control language. • Design phased delivery approaches that de-risk early (data readiness, feasibility, security constraints). • Communicate effectively with CFO/COO audiences (value, impact, risk) and CTO/CISO audiences (architecture, feasibility). • Shape engagements that balance margin, utilization, and delivery risk. • Partner with sales and delivery for clean handoffs and deal readiness. • Translate AI/Copilot/automation requests into clearly defined problems, measurable outcomes, and value hypotheses. • Support sales, delivery, and leadership through clean handoffs and deal orchestration. • Protect delivery teams by identifying risks, gaps, and misaligned client expectations early. Qualifications • Experience: 8+ years in Microsoft cloud, data, or application architecture; 3–5 years in pre-sales, advisory, or solution architecture roles. • Demonstrated experience leading enterprise discovery or design workshops. • Certifications such as LUMA, IDEO, IBM Enterprise Design Thinking, Microsoft Catalyst, or equivalent structured problem solving frameworks. • Prior experience at a Microsoft-focused consulting partner (e.g., Avanade, Slalom, Deloitte, EY, Accenture) strongly preferred. • Exposure to Prosci or similar change management methodologies. Additional Knowledge & Skills • Produces high-quality SOWs, 1–2 page discovery summaries, phased delivery plans with gates, and DevOps-ready backlogs with estimates and assumptions • Ability to steer conversations past feature requests into true needs and drivers. • Writes clear, enforceable scopes with realistic boundaries and measurable outcomes. • Comfortable whiteboarding and defending designs across Azure + Data + AI + Security + Power Platform. • Understands margin, utilization, fixed-fee vs T&M, and risk structuring. • Clear, concise, and credible with executive stakeholders. • Azure data platforms: Fabric, Synapse, Data Lake, Data Factory. • Applied AI: Azure OpenAI (RAG, agents, summarization), Azure AI Search, evaluation strategies. • Integration patterns: APIM, Event Grid, Functions, Logic Apps, Container Apps. • Power Platform & Copilot Studio: when to use, when not to, and governance considerations. About the Company Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron ’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries. What We Can Offer Cyclotron offers a comprehensive benefits package designed to support our employees’ well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums. Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all. Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer. We also provide reasonable accommodation for qualified individuals with disabilities and for sinc

Responsabilités:

• Lead 60–120 minute enterprise discovery sessions that surface true drivers, constraints, and decision dynamics. • Challenge client assumptions respectfully and reframe feature requests into business problems + measu…

Cyclotron
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Senior Software Engineer, Full Stack

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Hi, I’m Paul, VP of Engineering at Customer.io . We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do. About Customer.io Over 8,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again. Engineers with product taste You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between. A healthy skepticism for “the way things are done” You bring rigor and creativity. Best practices matter - but never more than forward motion. What You’ll Do • Build fullstack features in Go, React, and Ember that power key customer workflows • Collaborate with others to turn ideas into shipped customer value • Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship • Help evolve our systems to scale with more customers, messages, and use cases • Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What we're looking for • 7+ years of experience building and scaling backend services and product-facing features • Fluency in TypeScript, React (or similar), and a statically typed backend language like Go • A strong care for frontend polish, backend performance, and the overall customer experience • Proficiency with APIs, relational databases, and writing testable, performant code • A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. • Application - We review everyone with care. Tell us why you're interested. • Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. • Behavioral Interview (60 mins) - Talk with one of our hiring managers. We’ll explore topics like ownership, product thinking, and collaboration. • System Design Interview (60 mins) - Design a system end-to-end. We're looking for how you think, communicate tradeoffs, and drive through ambiguity. • Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here. • Assignment Review Calls (2 x 60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now. Originally posted on Himalayas

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Complex Adjuster Trainee

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Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world. The Opportunity At Root, we offer clear career paths, structured training, and company funded licensing so adjusters can grow into their claims role with confidence. Our teams gain hands-on experience early, receive ongoing coaching, and advance through clearly defined career paths based on performance, readiness, and business needs. If you are looking to pursue a career in insurance, this opportunity might be for you! Claims Adjuster Trainee, Liability Our Claims Adjuster Trainee role offers hands-on experience, structured development, and defined advancement into complex liability work. In this role, you will complete a 6-month training program that combines formal instruction with live claim handling. You will learn how to investigate claims, evaluate coverage and liability, communicate with customers and partners, and make informed claim decisions with the support of experienced leaders. The trainee position offers a starting base salary of approximately $45,840 to $50,000, with a defined increase to $55,000 upon successful completion of training and meeting performance expectations, at which point you will transition into the Complex Adjuster role. After training, you will handle a balanced mix of claim complexity that supports continued skill development and long term success. This role is a strong fit for candidates who are motivated, customer focused, and interested in building a long term career in claims, where strong performance in the Complex Adjuster role can open opportunities in other areas such as auto physical damage, total loss, and injury claims. Salary Range : $45,840 - $50,000 Class Start Date: July 27, 2026 How You Will Make an Impact • Deliver a high-quality claims experience for all policyholders and claimants by managing claims with professionalism and empathy • Verify coverage and assist in determining liability for a range of accident scenarios, under guidance from senior adjusters or claims leadership • Obtain detailed accident statements from drivers, passengers, and witnesses to develop clear liability perspectives • Maintain consistent, prompt, and courteous contact with all involved parties throughout the claim lifecycle • Use time management and organizational skills to proactively manage pending claims, tasks, and correspondence • Coordinate vehicle repairs and assist customers with rental reimbursement processes • Participate in team reviews of claims handling practices to strengthen understanding of policy language and claim best practices • Engage in continuous learning to develop a strong understanding of: • Policy interpretation • Liability assessment and shared negligence scenarios Court decisions and legislation affecting claims functions • Emerging claims guidelines and industry best practices • Recommend process and product improvements based on observed opportunities • Interact and communicate effectively with customers, peers, vendors, and managers • Support the development of claims documentation and training materials as knowledge grows What You Will Need to Succeed • Bachelor's degree or equivalent work experience • Successful history of time management, multi-tasking, and customer-facing communication • Ability to secure an adjuster insurance license within 90 days of the start date • Strong written and verbal communication skills • Proficient in Microsoft Office Suite and/or Google Suite • High sense of professionalism while remaining empathetic • Curious in nature • Willingness and ability to keep learning • Great attention to detail with high organizational skills • Ability to approach problems with an open mind • Strong decision-making capabilities • Ability to complete other duties as assigned As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through. Please see our Privacy Notice available HERE for more information on how we process your personal data. Originally posted on Himalayas

Root, Inc.
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SAP Tax Consultant

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This is a remote position. KATBOTZ LLC is seeking an experienced SAP Tax Consultant with over 10 years of professional experience to support and enhance tax processes within SAP. The ideal candidate will be responsible for ensuring compliance with tax regulations, optimizing tax configurations, and supporting global and regional tax initiatives. This role involves close collaboration with cross-functional teams to maintain accurate tax reporting and ensure system efficiency. ​ Key Responsibilities • SAP Tax Configuration & Support: Configure, test, and maintain SAP tax functionalities across modules such as FI, MM, and SD to ensure accurate tax determination and calculation. • Tax Compliance & Reporting: Manage and support tax reporting, compliance, and statutory filings using SAP tools, ensuring adherence to local and international tax regulations. • Process Improvement: Identify, design, and implement process enhancements to improve tax efficiency, accuracy, and automation within SAP. • Tax Data Accuracy: Maintain high standards of data integrity through regular audits, reconciliations, and validation of tax-related transactions. • Cross-Functional Collaboration: Partner with finance, accounting, IT, and external tax advisors to ensure tax processes are aligned with business needs and regulatory requirements. • Issue Resolution: Act as a subject matter expert for SAP tax issues, troubleshooting system errors, and ensuring timely resolution. • Regulatory Updates: Stay informed of changes in tax laws and regulations and ensure that system configurations are updated accordingly to maintain compliance. • Training & Documentation: Develop training materials and provide guidance to end-users on SAP tax functionalities and best practices. Required Qualifications • Bachelor’s degree in Accounting, Finance, Taxation, or a related field. • 10+ years of experience in tax or finance roles, with significant exposure to SAP Tax configuration and support. • In-depth knowledge of direct and indirect taxation, tax compliance, and tax reporting. • Experience in SAP FI, SAP Tax Reporting, and integration with MM and SD modules. • Strong analytical and problem-solving skills with a focus on accuracy and detail. Preferred Skills & Qualifications • Advanced degree (e.g., Master’s in Taxation, MBA) or professional certifications ( CA, CPA, CMA, or equivalent ). • Experience with global tax determination engines and automated tax compliance tools . • Excellent communication and interpersonal skills for collaboration across teams and with external stakeholders. • Proven project management experience in implementing or enhancing SAP tax solutions. Benefits • Competitive compensation package. • Opportunities for professional development and skill enhancement. • Flexible working conditions, including remote options. • Supportive and collaborative work environment. Equal Employment Opportunity KATBOTZ LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, or disability. We promote a culture of inclusivity, fairness, and respect for all employees and applicants. Originally posted on Himalayas

Responsabilités:

• SAP Tax Configuration & Support: Configure, test, and maintain SAP tax functionalities across modules such as FI, MM, and SD to ensure accurate tax determination and calculation. • Tax Compliance & Reporting: Manage…

KATBOTZ
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Substation Protection & Control Designer - REMOTE

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Title: Substation Protection & Control Designer - REMOTE Location: Remote US Ready to make a difference? ICF is seeking a Substation P&C Designer, to work on the design of relay and protection and control projects on high voltage substations at voltages from 12kV to 500kV under the direction of the Electrical Project Lead. We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We're seeking passionate and innovative people who are constantly looking for ways to provide better quality engineering services for our clients. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan • Investment of the community: Donation matching, volunteer opportunities • And many, many more (Ask your recruiter for more details!) What you will be doing: • Responsibilities include, but are not limited, to the design and preparation of the following Protection and Control Drawings: • Substation Relay One Lines and Three Lines • AC/DC Schematics • Substation Panel Layouts • Substation Wiring Diagram and Cable Schedule • SCADA and Communication Diagrams • Point to Point Wiring Diagrams • Coordination with physical, settings, and drafting disciplines to ensure quality deliverables • Interpret and incorporate vendor information into design deliverables • Apply client standards related to the work • Perform/ensure company’s Quality assurance/Quality Control (QA/QC) processes are being followed on all design packages • Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance What we need you to have (minimum qualifications): • AA or High School Diploma What we would like you to have (preferred skills): • 3+ years of detailed wiring design experience, developing single lines, schematics and relay panels • 3+ years of experience working with Bluebeam, AutoCAD, and MicroStation • Understanding of AC/DC control diagrams to accurately perform point to point wiring requirements • Ability to assist lead engineers with initial design requirements • Advanced user of Microsoft products, specifically Excel, and Word • Knowledge of the practical application of industry standards such as: NEC, NESC, IEEE and ANSI • Knowledge of design techniques, tools, and principals involved in production of technical plans, blueprints and drawings To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability> ICF Power Delivery Services #GEA25 #INDEED #POWERDELIVERY Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF , we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including,

Responsabilités:

include, but are not limited, to the design and preparation of the following Protection and Control Drawings: •

ICF
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Survey Team Lead

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The Team Lead, reporting to the Data Collection Supervisor, will provide leadership and execution for a Call Center focused on Outbound Data Collection for Survey Research. The successful candidate’s responsibilities will include staffing, training, scheduling, production, mentoring, supervision, quality, and reporting as ICF delivers results and meets the requirements for contracted work with a focus on telephone survey research. Having the ability, desire and experience to develop processes, lead and mentor others, and perform the critical tasks associated with an Outbound Call Center is critical to success. The Operations Center operates 24 hours a day, 7 days per week. Applicants must be able to work during evenings and weekends. Key Responsibilities: • Role should be mainly agent facing. • Responsible for production and quality of a team of 15-20 agents. • Ensure agents are meeting individual production and quality goals and work with QC team to provide appropriate coaching and feedback. • Execute daily staffing goals, ensuring all projects reach the recommended hours as provided by management. • Ability to demonstrate strong communication skills, both written and oral, required. Qualifications: • High school diploma or equivalent required. • 6 months + documented work experience in a call center, contact center or processing center environment. • Must pass background check. • Candidate must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S. Preferred Skills/Experience: • Minimum of 5 years of work experience in professional business environment. • Good understanding of CATI interviewing techniques and metrics including production rates, dial rates, after call work, refusal conversion/aversion • Experience with predictive dialing and data collection systems a plus. • Computer software programs proficiency including MS Office (Word, Excel) preferred. • Demonstrated ability to develop, implement and execute business processes for new business. • Strong issue management and risk mitigation background. • Strong personnel management skills and experience. Professional Skills: • Strong verbal, interpersonal and written communication skills required. • Strong analytical, problem-solving and decision making capabilities required. • Team player with the ability to work in a fast-paced environment is a must. • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required. • Ability to be flexible to handle multiple priorities and to work limited overtime as necessary required. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF , we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisi

Responsabilités:

will include staffing, training, scheduling, production, mentoring, supervision, quality, and reporting as ICF delivers results and meets the requirements for contracted work with a focus on telephone survey research.…

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ICF
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Microsoft SQL Server Engineer - REMOTE in US (Plano, TX, US)

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Req ID: 372112 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft SQL Server Engineer - REMOTE in US to join our team in Plano, Texas (US-TX), United States (US). Prior to Applying, please review and comply accordingly: ** Must be a US citizen or Green card holder to proceed with applying. ** Please know, an FBI CJIS Background check is administered every 12 months. **This position aligns with supporting a 24*7 operations production support model. Experience Level: • 2–6 years of SQL Server administration • 1+ year supporting DBaaS in public cloud environments Support Model: • Off-shift / rotating schedule required (24x7 operations) Role Summary: The SQL Server Engineer supports day-to-day operations of SQL Server databases in public cloud environments, executing standardized operational tasks, monitoring, and maintenance activities. Key Responsibilities: • Support SQL Server database operations in public cloud DBaaS environments. • Perform routine database backup, restore, and patching activities. • Monitor database health and performance using cloud-native monitoring tools. • Assist with database provisioning and configuration using approved IaC templates. • Execute database refreshes, exports, and imports. • Monitor and manage: • Transaction logs • Database file growth • TempDB and storage utilization • Assist with basic performance tuning tasks: • Index maintenance • Execution of approved tuning scripts • Support database security controls, including: • Role and permission verification • Encryption validation • Audit logging support • Follow documented operational procedures and standards. • Document incidents, changes, and maintenance actions. • Participate in rotating/off-shift schedules for 24x7 support. • Escalate complex issues to SMEs or Leads as needed. Requirements: • 2+ years of SQL Server administration • 1+ year supporting DBaaS in public cloud environments Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role will depend on the nature of the role offered and will either be $68,000 - $87,000 . Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA , we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the appl

Responsabilités:

• Support SQL Server database operations in public cloud DBaaS environments. • Perform routine database backup, restore, and patching activities.

NTT DATA
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Customer Success Manager, Large & Enterprise (Texas Based)

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ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey. Who We’re Looking For: We are currently seeking a customer-centric, energetic and detailed oriented Customer Success Manager to join our team and our Texas Pod. In this role, you’ll work with our Large/Enterprise clients throughout Texas and be responsible for cultivating and maintaining strong relationships with your customers that ensures high levels of satisfaction, usage, and recognition of ROI. You’ll work on maintaining strong retention and renewal rates as well as looking for growth opportunities for each customer. As a CSM, you’ll work closely with our customers alongside Sales, Customer Support, Product Management and Finance teams to ensure our customer lifecycle is a seamless and delightful one. Most importantly, you’re someone who shares in our passion for improving the lives of students through communication. This role will include: • Proactively own and manage the success of a portfolio of enterprise-level customer accounts with particular expertise of the Texas customer market • Develop ongoing success plans to ensure goal alignment, product adoption, expansion and loyalty for your customer portfolio • Support customer’s launch through data integration and system configuration in partnership with implementation team • Identify opportunities to drive customer value through successful product adoption, best practice sharing and regular demonstration of ROI • Being an expert on the product and consistently generating excitement for enhancements while keeping the customer informed of updates; facilitate demos, additional training and rollout support as needed • Building relationships with key stakeholders, help resolve issues and escalations, and continually delight them with a positive, customer-centric attitude • Working closely and cross-functionally to develop practices that establish, expand, and deepen customer relationships • Serving as the voice of the customer across teams at ParentSquare receiving and interpreting feedback and sharing internally to continuously improve the customer experience • Traveling to at least 1 conference per year and at least 1 community connect each quarter Our ideal candidate will have the following: • 2+ years of relevant Customer Success Manager or Account Manager, with specific focus on Large or Enterprise accounts within a SaaS or software company environment • 2+ years of K12 EdTech experience working with large district implementations • Experience with school communication tools, integration tools and/or SIS a plus • Excellent communication skill and attention to detail • Project management and ability to prioritize tasks in a fast moving dynamic environment The perks of working for us are great! You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide: • Employer-paid health insurance (including dependent coverage) • An employer-matched 401K retirement savings program from day 1 • Paid Parental Leave • Stock options • Health + wellness reimbursements • PTO that increases each year • 15 paid holidays, including your birthday! As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to maintaining a drug-free workplace in compliance with applicable state laws. The total OTE for this role will be approximately $80,000 to $110,000, DOE. Originally posted on Himalayas

ParentSquare
États-Unis uniquement
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2026-7970 QA Engineer II/III (Night Shift)

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The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools , the QA Engineer will design, test, and deploy effective test automation solutions. Job Responsibilities: • Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. • Writes test automation scripts (i.e. Python, Java, Java script, C# etc.) • Troubleshoots existing automation and optimizes the automation framework. • Supports functional validation and sprint activities. • Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality. • Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve. • Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies. • Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals. • Guide and mentor junior team members on latest trends in automation. • Good understanding of OOP concepts viz. Inheritance, Abstraction, Encapsulation and Polymorphism. • Must have very good understanding and hands-on automation and manual testing framework experience. • Good debugging, troubleshooting and problem-solving skills. • Experience in API/Microservices/Integration testing (Postman or similar tool) and API Documentation • Proficient in automation tools like Selenium WebDriver with Java , TestNG, Junit, Maven, Cucumber , Jenkins, Git/BitBucket, for testing Client-Side and Web based applications. • Experience in developing test scripts to implement Features, Test Scenarios and Step-Definition for BDD using Cucumber /Spock Framework. • Hands on experience with all levels of testing viz. Functional, Integration, Regression, Smoke, Sanity, UAT. • Good knowledge of build management (i.e. Maven, Gradle, Jenkins, ANSIBLE etc.) • Know how to use Xray for test management and execution in JIRA. • Experience of any cloud repository - Bitbucket / GitHub / GitLab etc. is desirable. • Experience of continuous integration tools (GitHub Actions / Jenkins / Azure DevOps / TeamCity etc) • • Experience in working with Agile teams (Engineering and Business) to collaborate with team members, early and frequently to define test plan/cases, execute and report. • Good understanding Testing Life Cycle including Test Designs, Test Cases Development, Functional Testing, Defect Preparation, Test Report Preparation • 5 - 12 years of experience with Testing / SDET / Dev (Mix will be preferred) • Candidates with prior development experience and knowledge would have an added advantage • Basic Insurance Knowledge is a plus/advantage • BS in Computer Science, Information Technology degree or equivalent AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. Originally posted on Himalayas

Responsabilités:

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. •…

Arch Capital Group Ltd.
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Program Manager - Digital Accessibility

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We are looking for an experienced Program Manager to join an international project in the digital payments industry, leading the delivery of a strategic accessibility compliance programme (WCAG AA). Working closely with Product, Design, Engineering, and Compliance teams, you will coordinate cross-functional initiatives, manage priorities and risks, and ensure successful delivery against regulatory deadlines in a fast-paced, international environment. Responsibilities • Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams. • Track programme progress, dependencies, risks, and milestones, maintaining a single source of truth for all workstreams. • Facilitate governance meetings and provide clear reporting to senior leadership and key stakeholders. • Translate accessibility audits and regulatory requirements into structured backlogs and delivery roadmaps. • Collaborate with Product, Design, and Engineering teams to scope initiatives, estimate effort, and prioritise delivery. • Create and manage Jira epics and user stories, ensuring clear ownership, priorities, and acceptance criteria. • Proactively identify and remove delivery blockers while adapting plans to evolving business and technical needs. • Coordinate cross-functional teams across Product, Engineering, Design, Legal, and Compliance functions. • Communicate programme status, risks, trade-offs, and key decisions to executive stakeholders. Requirements • 7+ years of experience in Technical Program Management, Program Management, or Project Management within technology or product organisations. • Proven experience delivering complex, cross-functional programmes involving multiple stakeholders and fixed regulatory or business deadlines. • Strong hands-on experience with Jira, including backlog management and ticket creation. • Experience working closely with Product, Design, and Engineering teams to scope and estimate delivery work. • Working knowledge of digital accessibility standards (WCAG, EAA, BITV, RGAA, or similar). • Excellent stakeholder management and communication skills, with the ability to engage both technical teams and senior leadership. • Strong organisational skills, analytical mindset, and a proactive, ownership-driven approach. • Fluent English (C1/C2). • Must be currently based in Portugal Nice to Have • Experience within the Digital Payments, FinTech, Banking, or Financial Services sector. • Experience delivering programmes in regulated environments. • Experience working in global, remote-first organisations. • PMP, PRINCE2, Scrum (CSM/CSPO), or equivalent certifications. • IAAP CPACC or other accessibility-related certifications. • Experience with Confluence, Jira, Slack, Miro, and Microsoft 365. Originally posted on Himalayas

Responsabilités:

• Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams.

Hyphen
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Local Study Associate Director- FSP

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When our values align, there's no limit to what we can achieve. At Parexel , we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel , contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. PXL FSP is seeking LSADs in the US! This is a remote role. Oncology experience is required for this role and cell therapy is strongly preferred! The Local Study Associate Director (LSAD) leads Local Study Team(s) (LSTs) at country level to deliver committed components of clinical studies according to agreed resources, budget and timelines complying with Client Procedural Documents, international guidelines such as ICH-GCP as well as relevant local regulations. The LSAD may perform site monitoring as needed to support the flexible capacity model. The LSAD is responsible to ensure that sites are identified, site qualifications performed, set up, initiated, monitored, closed and documentation archived. Trial and Site Administration • Has the overall responsibility for the study commitments within the country and for timely delivery of data to required quality. • Leads Local Study Team consisting of CRA(s), CSA(s), for assigned study/studies. • Leads and optimizes the performance of the Local Study Team(s) at country level ensuring compliance with client Procedural Documents, ICH-GCP and local regulations. • Ensures, as required, that clinical and operational feasibility assessment of potential studies is performed to the highest quality. • Coordinates the site selection process by identifying potential sites/investigators, performing initial Site Quality Risk Assessment, and conducting Site Qualification Visits to evaluate suitability and quality risks. • Plans and coordinates applicable to local drug activities (from local purchase or reimbursement to drug destruction). • Sets up and maintains the study in CTMS at study country level and local websites as required by local laws and regulations. • Oversees, manages and coordinates monitoring activities from site activation through to study closure at country and site level in accordance with the Monitoring Plans. • Reviews monitoring visit reports (as required and following Client SOPs) and pro-actively advises the monitor(s) on study related matters. • Performs any required co-monitoring, Accompanied Site Visits/training visits with study CRAs. • Proactively identifies risks and facilitates resolution of complex study problems and issues. • Organizes regular Local Study Team meetings on an agenda driven basis. • Actively works towards achieving good personal relationships with all Local Study Team members, sites’ staff and global stakeholders. • Reports study progress/update to the Global Study Associate Director/ Global Study Team including Site Management and Monitoring (SMM) Lead. • Contributes to patient recruitment strategy including regular communication with participating Investigators as necessary. • Develops, maintains and reviews risk management plans on country study level; proactively manages sites, stakeholders, local and global vendors and customers to ensure risks are timely identified, mitigated and managed. • Communicates and co-ordinates regularly with National Co-ordinating Investigator / National Lead Investigator on recruitment and other study matters, if applicable. • Plans and leads National Investigator meetings, in line with local codes, as required. • Assists in forecasting study timelines, resources, recruitment, budget, study materials and drug supplies. • Participates in training and coaching new members of the Local Study Team ensuring compliance with ICH-GCP and client Procedural Documents. • Plans and leads activities associated with audits and regulatory inspections in liaison with Clinical Quality Associate Director (CQAD) and QA. • Provides input to process development and improvement. • Provides regular information to Line Managers at country level on study/ies and planned study milestones/key issues. • Updates Line Managers about the performance of the CRAs/CSAs. • Provides feedback on any research related information including sites/investigators/competing studies that might be useful for the local market. • Collaborates with local Medical Affairs team. • Supports SMM in different initiatives (local, regional or global) as agreed with the SMM Line Management Document Management • Ensures timely preparation of country level Master Informed Consent Form (MICF) and subsequent site level ICFs, as required, including any relevant translations, and in line with relevant client SOPs and local regulations. • Ensures all country and site level trial essentia

Parexel
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