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• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader • Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process • Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management Role and Responsibilities • Providing support to other activities undertaken by the project team on behalf of the client and the company • Line Manages assigned ICSR staff • Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency) • Proposes process changes to ICSR Operational Lead • Manages ICSR deviations with ICSR Operational Lead support • Reviews trackers and timesheet data and ensures accuracy • Is involved in ICSR processing and 2nd QC of cases • Operates as the assigned team SME and supports other SMEs • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance • Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role. • Excellent communication (written and verbal) skills • Organization skills, including attention to details and multitasking • Delegation skills • Planning and time management • Technical skills • Team working • Fluency in English and Japanese Why PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: • Training and career development opportunities internally • Strong emphasis on personal and professional growth • Friendly, supportive working environment • Opportunity to work with colleagues based all over the world, with English as the company language Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join! • Quality • Integrity & Trust • Drive & Passion • Agility & Responsiveness • Belonging • Collaborative Partnerships We look forward to welcoming your application. We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. Originally posted on Himalayas
Responsibilities:
• Providing support to other activities undertaken by the project team on behalf of the client and the company
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned: • As a Senior IT business analyst, you will play an important role to further develop and roll-out the IT solution, ServiceMax (SMAX), used to support Repair Management processes of medical equipment installed in hospitals. You will be responsible for assessing, designing, and developing enhancements in conjunction with business stakeholders. Your main tasks and responsibilities include: • Lead business requirement discussions. Gather, evaluate, and document business needs and requirements and translate these into functional specifications and business process maps for medium complex changes. • Participate in project and design reviews to evaluate and ensure that the design being applied meets policies, principles, and standards of Medtronic Global IT. • Responsible to drive changes and enhancements through the change management process, including change coordination, communication with stakeholders, performing functional unit tests, coordinating user acceptance tests, cutover tasks and hypercare support. • Coordinate development and support activities with external partners. • Build up and maintain our knowledge repository. • 3rd level support activities for SMAX related issues, which consists of analyzing and helping to resolve software related issues escalated by the support team and recommend solutions. • Working in projects within an international, diverse, and challenging environment. Required Knowledge and Experience: • Bachelor’s or Master’s degree. • 5 years of relevant experience in job offered or a similar role. • Strong sense of ownership and accountability, self-motivation, enthusiasm, positive attitude and perform as a team player. • Working in a methodical and detailed manner. • Excellent communicative skills, especially in English. • Ability to explain technical concepts in clear verbiage to non-technical stakeholders. • Experience with using SMAX designer & Service flow manager or willing to specialize. • Experience with configuring Installed products, Work Orders, Service Board in SMAX or willing to specialize. • Strong background in SFDC administration and Sales Force Administrator certification. • Experience with gathering, documenting and challenging business requirements. • Previous Medtronic experience • Experiences in following areas: understanding of APEX code, Webmethods, Agile and Waterfall way of working. • Managing internal and external stakeholders in a global organization. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic , do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic , please contact us immediately at AskHR@medtronic.com . Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Portugal: 38,400.00 EUR - 57,600.00 EUR | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). Originally posted on Himalayas
Responsibilities:
may include the following and other duties may be assigned: • As a Senior IT business analyst, you will play an important role to further develop and roll-out the IT solution, ServiceMax (SMAX), used to support Repair…
We are currently looking for a knowledgeable and proactive SAS Developer to join our global Data Management team. Please note the official PSI CRO job title will be: Senior Database Developer. If you are keen to provide the full range of clinical database development and programming services, ensure high quality, accuracy, and consistency of clinical data, and be involved in something new, outstanding and challenging, this job opportunity is perfect for you! Responsibilities: • Communication point for data management and statistics on matters of database programming and deliverable database development • Clinical database (EDC) requirements/structure review and testing • Data validation plan review and programming of data validation procedures • Generation of clinical database listings and reports to support clinical trial data collection, tracking, review and validation • Programming of patient profiles • Participate and support the development of Study Data Tabulation Model (SDTM) (define.xml, annotated CRF, reviewer’s guide) and programming of data transformation from raw data sources into CDISC-complaint deliverable • Validation of clinical trial data according to SDTM specifications • Deliverable database transfer to clients; electronic data transfers • Liaison with vendors and clients regarding electronic data transfer specifications • Receipt and validation of electronic data transfers • College or University degree (IT, programming, technical education) • Full working proficiency in English • Sufficient relevant technical experience • Experience in Clinical Data Management systems (like Medidata/Veeva) is desirable • Knowledge of and experience in the SAS programming language (Base SAS, SAS/Macros, SAS/ODS) • Knowledge of CDISC standards • Knowledge of and experience in SQL • Proficient user of standard MS Office applications and MS Access • Experience in a professional environment, preferably with clinical or medical data Only CVs in English will be considered. We offer: • Excellent and flexible working conditions • Extensive training and friendly, collegial team • Competitive salary and benefits package • Opportunities for personal and professional growth If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you. PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. Originally posted on Himalayas
Responsibilities:
• Communication point for data management and statistics on matters of database programming and deliverable database development • Clinical database (EDC) requirements/structure review and testing
⭐ Who we are Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals. 🌟 Role Overview We're looking for a Creative Designer to join our Marketing Team, who brings strong visual design craft, a sharp eye for brand and an explorer's curiosity for where AI is taking creative work. You're passionate about brand design, how it looks, how it feels and how it stays consistent across every channel. You understand that great creative isn't about the tool, it's about the intent. You'll design across the full range of marketing touch points and collaborate with different teams within Lodgify to bring our product to more hosts around the world. ⭐ How will you make an impact? • Omnichannel Marketing Design: Conceptualize and execute compelling, on-brand visual assets across all marketing channels to drive key performance metrics. • Visual Storytelling: Translate complex product features into simple, clear, and compelling explainer graphics, illustrations, and product visuals. • Brand Evolution: Bring Lodgify ’s new brand to life with consistency while strategically pushing its creative boundaries. • AI Art Direction: Utilize Midjourney, Adobe Firefly, and DALL-E to produce intentional, high-quality photography and illustrations. • Tool Innovation & Workflows: Track and test emerging AI/design tools, building scalable workflows and templates that speed up production without sacrificing quality. • UI & Design Systems: Implement and maintain consistent, well-structured digital assets (web, landing pages, product visuals) in Figma using established design systems. • Basic Motion Design: Apply motion design principles to specific use cases using premade After Effects templates. ⭐ What makes you a great fit? • Brand & Marketing Mastery: 3+ years of experience in a marketing or brand design role, backed by a strong portfolio that balances beautiful brand implementation with high-converting campaign assets. • Technical Proficiency: Highly skilled in Figma (including design systems, components, and shared libraries) alongside basic motion design skills for social-ready animations using After Effects templates. • Meticulous Eye & Growth Mindset: Deeply detail-oriented—catching and fixing inconsistencies, spacing, or off-brand colors instantly—and actively receptive to feedback as a tool to push creative boundaries. • AI & Tech Frontier: Ahead of the curve in creative technology, with hands-on experience experimenting with generative AI tools, setting up AI-assisted workflows, and building scalable templates. • Communication: Strong written and spoken English communication skills to collaborate effectively and elevate the team's work. ⭐ How can you earn extra bonus points? • Experience with AI-powered design generation tools such as Figma Weave or tools that use a similar prompt-driven workflow. Why you’ll love us: You’ll be part of a growing, dynamic company with a truly international team. At Lodgify , we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging. What's in it for you? * 🌎 The freedom to work from home. 💰Competitive Pay in EUR! 💟 Great culture & working environment with an international team of over 60 different nationalities. 🤑 Boost your earning potential with our referral program that offers paid compensation. ✈️ You’re part of the team. Once a year, we fly you to Barcelona for an unforgettable week of connection, strategy, and celebration—all expenses covered. 📈 Dive into a career adventure with endless opportunities for growth and development. 💥 Spice up your remote work routine with a dash of fun! Join us for virtual team activities. *Benefits offered may differ based on the type of contract that is issued* So, what are you waiting for? Apply now! All applications and CVs must be submitted in English 😉 Originally posted on Himalayas
Employees
200-1000
Join our team of Australian English speakers! Apply now and complete onboarding upfront — be ready to start the moment projects go live. We’ll contact you immediately to confirm your availability. Don’t miss your chance to get in on the action! Location: Remote, global Status: Contractor Pay:$18 USD per hour Please note: To ensure eligibility for this project, applicants must be international freelancers. Unfortunately, we are unable to hire U.S. citizens, Green Card holders, or candidates currently residing in the U.S. Project Requirements: • Proficient (C2 CEFR) in English used in Australia ( en_au) • Strong comprehension of English (read and write) With Productive Playhouse , expert-level (C2 CEFR) speakers of English used in Australia can earn extra income by working flexible hours and improving AI models in their language! The Project: We are seeking detail-oriented and motivated Australian English speakersto join this AI LLM evaluation project. The work involves using specified AI chatbots in voice mode: You will start conversations with a pre-defined prompt and then try to reach the conversation goal. Afterward, you will rate your voice mode interaction. The entire conversation must happen in English (as spoken in Australia). The entire evaluation must be written in English. Participants will use their own smartphones to use the chatbot apps, and their own laptops to complete the rating. All work must be completed in accordance with the detailed guidelines provided upon acceptance. Please note that this work is project-based, and the workload may vary. There is no guarantee of a minimum or maximum number of hours. This is a voice-based role requiring clear, natural, and neutral pronunciation that can be easily understood by a broad audience. Candidates will be evaluated through a voice assessment to ensure alignment with project requirements. Duties: • Speak to AI (using voice mode on the mobile app), using the predefined starting prompt, pursuing the pre-defined conversation goal. • Rate the interaction on your laptop. • Follow the provided instructions to achieve the task goals. • Voice mode interactions and evaluations must be performed with accuracy, completeness, and attention to quality. Engagement Requirements: • All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform. • While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties. • Work must be performed on the participant’s own devices. • You must use your own smartphone and be able to install (free) chatbot apps. • You must use your own laptop. • A Gmail account is required for project communication and access. • Please note: Depending on project requirements, tasks may need to be completed in specific environments (such as quiet or noisy settings, indoors or outdoors). Candidates should be comfortable and prepared to meet these varying conditions. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating its roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and worldwide cultural experience has proven key to delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award-winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse , we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer The job description provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as neces
Responsibilities:
, or qualifications associated with the job.
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remote rs working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry. What you bring • Solid knowledge of payroll best practices and local compliance requirements. • Strong proficiency with Excel and Google Sheets. • An analytical mindset with problem-solving skills and strong attention to detail. • Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities. • A proactive attitude, always looking for ways to streamline and optimize workflows. • Several years of experience working with payroll for Belgium. • Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus. • Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions. • You write and speak fluent English Key Responsibilities • Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports. • Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems. • Manage the Zendesk ticket queue, providing timely and professional responses. • Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes. • Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery. • Continuously improve payroll processes and keep up to date with internal payroll projects and updates • Ensure full data integrity across all payroll systems and processe Practicals • You'll report to: Payroll Operations Manager • Team: Operations - Payroll • Location : You can fulfill this role from any location • Start date : As soon as possible Application process • (async) Profile review • Interview with recruiter • Interview with Payroll Specialist Lead • Interview with future manager • Bar Raiser Interview • (async) Offer • Remote -96e108c037b8423cbd4c3f07a1f9b38b" rel="nofollow ugc noopener noreferrer" target="_blank">Prior employment verification check Remote 's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote , we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $35,250—$79,300 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits . As a global company, each country works differently, but some benefits/perks are for all Remote rs: • work from anywhere • flexible paid
Responsibilities:
• Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports. • Update and maintain accurate payroll records and employee data in Remote platform and…
Hours/Week
40 hrs/wk
Welcome to Huble 👋, HubSpot’s 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human. As a CRM Solutions Architect , your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes. We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable. You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes. 🚀 Here are a few of the tasks you'll get to work on • Understand client requirements and design effective solutions using the HubSpot platform. • Collaborate with cross-functional teams to define architecture and scope of projects. • Create comprehensive documentation including requirements, functional specifications, and data models. • Lead complex technology configuration projects and mentor junior team members. • Conduct technology audits and provide recommendations for improvement. • Define success metrics and reporting requirements for technology solutions. • Stay up-to-date with the latest technology features and communicate changes internally and to clients. • Assist with data migration projects and conduct quality assurance testing. • Drive team certifications and provide technology training to internal staff. 🏗️ To excel in this role, you should have the following • Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles. • Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering). • Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training). • Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc). • Sound knowledge of big data. • Experience with integrating systems, leveraging APIs, or custom-built. • Excellent command of English, with exceptional writing and communication skills. ⚡️ These personal qualities are key to your success • Innovative and driven by an entrepreneurial spirit. • Outstanding interpersonal skills, adept at working independently or collaboratively. • Emotionally intelligent and displaying maturity. • Exude enthusiasm and a deep passion for your work. • Possess an impeccable attention to detail and meticulousness. • Focused on delivering quality results at all times. 🎁 As part of the remuneration package, you will receive the following • 🌍 Remote work - Enjoy the freedom of remote work within the country of employment. • 🔌 Loadshedding support - We provide a power station to help you during load shedding. • 🪑 Home office budget - Create your optimal workspace with a budget for a desk and chair. • 💻 IT Equipment - Choose between a MacBook or Windows laptop, plus a monitor and mouse. • 🌴 Generous annual leave - Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday. • 🧘 Flexible schedule - We understand and accommodate your personal needs, whether it's for leisure or family commitments. • 👕 Huble Swag - Show off your Huble pride with our awesome swag. • 🏥 Medical Aid - Get subsidized cover on your health related needs. 🛣️ Interview Process • Video/Screening Call (20 min) • 1st Interview (30 min) • Take Home Assessment • Presentation Interview (60 min) • Final Interview (30 min) 🤝 Keen to Huble with us? If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together! NB - Please not
Description Fluent Trade Technologies is a global Fintech leader, providing high-performance technology to the world’s largest banks and brokers. We specialize in ultra-low latency solutions and market data, operating R&D centers in Jerusalem alongside global development and sales hubs across Europe, Asia and the US. Our modular and scalable platform empowers clients to achieve faster, smarter trading decisions, improve execution certainty, and grow their market share across multiple asset classes — including eFX, eFutures, eFixed-Income, Cryptocurrencies, and eMetals. Please visit us at www.fluenttech.net Project Manager Responsibility will include • Proactively manage 1–2 major integration and implementation projects with world-class customers at any given time • Be responsible for all customer project communication, gathering requirements, co-ordinating and managing delivery timelines • Communicate and co-manage Development and QA teams Requirements • At least 5-6 years of proven experience in managing software projects, including timelines, content, and requirements. • Experience directly communicating and managing relationships with external customers. • Experience in the financial industry (FX, Fixed income) and algorithmic trading • Technological background, preferably with previous experience as an engineer (Developer or QA). • Excellent English (both written and verbal). Advantage • Exposure to a wide range of systems, software and libraries. • Strong understanding of Linux systems, including log analysis, regular expressions, and process management. Originally posted on Himalayas
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. The Role This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Responsibilities: CRM & Sales Operations: • Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows. • Enforce strong CRM discipline across the sales team through training, audits, and corrective actions. • Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency. Team Leadership & Development: • Lead and develop the sale team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets • Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities Inbound Lead Management: • Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. • Continuously optimize lead distribution to maximize efficiency, conversion, and team performance. Call Quality & Communication Standards: • Own call quality and communication standards, with calls as the primary channel for US-based clients. • Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email. Performance & Analytics: • Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. • Design and execute data-backed initiatives to improve conversion and overall sales performance. Proactivity & Continuous Improvement: • Proactively identify and solve problems, taking full ownership even with limited resources. • Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact. Requirements • 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth. • At least 2 years of managerial experience, leading and developing sales teams. • Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance. • Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control. • Experience managing inbound sales, preferably in a B2C or high-volume environment. • Experience leading teams of 5+ Sales Reps. • Strong analytical mindset with the ability to make data-driven decisions. • Experience with call-based sales models. • Fluent English (working with US-based clients). • High level of involvement in day-to-day sales operations. Nice-to-Have • Experience scaling inbound sales teams. • Proven success improving conversion rates. • Familiarity with call tracking and call scoring tools. • Background in fast-growing or high-volume sales environments. Benefits What We Offer • Full-time, remote role (8:30 AM – 5:00 PM EST). - B2B contract. • Fixed salary plus performance-based bonuses. • Real ownership of the sales function in a scaling U.S. business. • Opportunity to work with a professional international team and prestigious U.S. clients. Originally posted on Himalayas
Responsibilities:
CRM & Sales Operations: • Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
Hours/Week
40 hrs/wk
Highlights • Location: Spain, Remote (core hours 9:00–18:00 CET) • Languages: Fluent in English and Russian • Reports to VP, Product About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals , admin tools , and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first. The Lab Fundraise Up is investing in a Lab function to explore new product lines and step-change growth opportunities. The Lab operates like a small startup: rapidly turning ambiguous opportunities into shipped pilots and clear investment decisions. About The Role This is a senior individual contributor PM role for someone who thrives in ambiguity and can personally drive discovery, experimentation, and early delivery with engineering and design. The core mandate is to build and validate high-uncertainty bets and make explicit Scale / Iterate / Pivot / Kill calls based on evidence. What You'll Do • Build and maintain a prioritized Lab portfolio/backlog with clear hypotheses, expected upside, effort, dependencies, and status. • Define the riskiest assumptions for each bet and design experiments with explicit kill criteria . • Run fast experiments (spikes, prototypes, wizard-of-oz, pilots) and ship “just enough” product to learn—without overbuilding. • Partner tightly with engineering and design to deliver pilots and instrument them to capture meaningful signals. • Synthesize outcomes into crisp decisions: Scale / Iterate / Pivot / Kill —and prevent “zombie projects.” • Create lightweight decision logs and learning summaries to keep leadership and GTM aligned. • Identify GTM dependencies early (positioning, enablement, pricing, legal, support, etc.) and coordinate cross-functionally. • When signal is strong, prepare a clean handoff package (what was validated, evidence, remaining risks, success metrics, recommended scaling plan). What Great Looks Like in 9 Months • A single, visible Lab portfolio exists with clear statuses, owners/counterparts, and next decision points. • A repeatable prioritization method is in place (signals, confidence, upside, GTM dependency, effort). • A 4–8 week experiment plan is defined and executed. • Multiple experiments are completed and end with explicit decisions (no zombie initiatives). • Engineering/design counterparts are named per top initiative and working cadence is established. How the Lab team works • One permanent owner at the start: you. • Engineering and design support are assigned on demand per initiative , and must be made explicit for each top-priority bet. • The biggest challenge is typically coordination with GTM , so crisp communication and early dependency management are critical. Requirements • Senior PM experience in 0→1 / incubation / new bets (or equivalent track record). • Strong product judgment and technical fluency: can write specs, reason about feasibility, tradeoffs, instrumentation, and data needs. • Comfort operating as the driver: minimal delegation, maximal ownership . • Proven ability to run fast, scrappy experiments and move from ambiguity to decisions. • Strong communication: can produce concise decision logs, learning summaries, and alignment artifacts. • Uses AI as leverage for research, synthesis, prototyping, and analysis—while maintaining high-quality judgment. Nice to have • Experience launching early-stage products into market with measurable adoption/revenue signals. • Experience working closely with GTM teams on positioning, enablement, and early go-to-market motion. This Role Is Not For You
Responsibilities:
• Build and maintain a prioritized Lab portfolio/backlog with clear hypotheses, expected upside, effort, dependencies, and status. • Define the riskiest assumptions for each bet and design experiments with explicit ki…
Employees
50-200
Senior Service Desk Analyst / Service Desk Lead Location: Remote (Offshore) Department: Information Technology Working Hours: Requires alignment with U.S. Central Time business hours Reports To: Director of IT Role Summary The Senior Service Desk Analyst / Service Desk Lead is responsible for helping lead day-to-day service desk operations and ensuring the support desk functions effectively as the single front door for IT. This is a working lead role responsible for queue health, triage quality, ticket discipline, escalation effectiveness, end-user communication standards, and overall support consistency. In addition to handling more complex first-line support issues, this role will help reinforce service management processes, improve documentation, identify recurring problems, and serve as a coordination point between the service desk and broader IT teams including infrastructure, cybersecurity, enterprise platforms, and vendors. This is a remote offshore role and requires working hours aligned to U.S. Central Time as part of a staggered coverage model supporting the business day. Key Responsibilities • Provide day-to-day operational leadership for the service desk queue, ensuring incidents and requests are properly triaged, prioritized, assigned, updated, and progressed • Act as the primary escalation point for more complex Tier 1 issues and selected light Tier 2 issues within the support desk scope • Review ticket quality and routing to ensure support work is directed appropriately across infrastructure, cybersecurity, enterprise platforms, and vendor-supported systems • Help enforce SLA discipline, response expectations, communication standards, and ticket hygiene across the support desk • Coach and support service desk analysts on troubleshooting, ticket handling, user communication, and process adherence • Resolve advanced user support issues involving Microsoft 365, access management, devices, standard business applications, and common SaaS platforms • Support onboarding, offboarding, access changes, and other operational support activities requiring greater judgment or coordination • Identify recurring issues, root-cause patterns, support bottlenecks, and documentation gaps, and recommend improvements • Contribute to and maintain knowledge base content, support procedures, and service desk operating standards • Coordinate with vendors and internal IT teams to ensure smooth handoff, follow-up, and resolution of escalated issues • Produce simple operational insights on backlog, aging, trends, repeat incidents, or support quality as needed • Help reinforce the TOM by maintaining a disciplined single front door and reducing noise reaching specialized teams Qualifications • 5+ years of experience in IT support or service desk environments, including time spent in a senior analyst, lead analyst, or queue lead capacity • Experience operating in a structured ITSM environment with defined triage, escalation, SLA, and ticket management processes • Strong written and verbal English communication skills, including the ability to support professional and executive users • Experience supporting U.S.-based organizations or distributed business operations preferred • Demonstrated ability to manage competing priorities and maintain support quality in a high-volume environment • Strong judgment in distinguishing issues that should be resolved at the service desk from those that should be escalated • Ability to work scheduled hours aligned to U.S. Central Time Preferred Skills • Strong experience with Microsoft 365, user access support, endpoint troubleshooting, MFA, VPN, and standard enterprise application support • Experience using Freshservice, ServiceNow, Jira Service Management, or similar ITSM platforms • Familiarity with ITIL-aligned support practices • Experience with queue management, ticket audits, or shift lead responsibilities • Knowledge base ownership or strong documentation experience • Exposure to vendor coordination and support across multi-system enterprise environments • Experience identifying trends and driving continuous improvement within support operations Originally posted on Himalayas
Responsibilities:
• Provide day-to-day operational leadership for the service desk queue, ensuring incidents and requests are properly triaged, prioritized, assigned, updated, and progressed
Build the Future with AspenView Technology Partners At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. Why Join AspenView? At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. Here’s what you can expect: • Competitive base • Comprehensive benefits and wellness support • Flexible work model: hybrid, remote, or in-office • Real growth opportunities and leadership visibility • Inclusive, respectful culture that blends U.S. innovation with Colombian heart • A company that listens, invests in you, and celebrates wins together About the role You will join a cross-functional team — product, treasury, operations, and engineering — to design and evolve a multi-country, multi-rail payments and credit platform. This is a senior, strategic role where you will define target-state architecture across card acceptance (CP + CNP), payment orchestration, regulatory compliance, alternative rails, and direct bill/credit lifecycle automation, while shaping vendor strategy and providing technical leadership across the organization. What you will do: Payments Architecture • Define multi-acquirer and multi-region connectivity strategy (US, EU, LATAM) • Evaluate PSP vs. traditional acquiring vs. hybrid models • Establish tokenization strategy (network tokens, processor tokens, vault ownership) Orchestration & Routing • Architect an orchestration layer with intelligent routing, soft-decline retry, SCA exemption management, and failover strategies • Build an abstraction layer to onboard new countries or acquirers • Support non-standard rails: fuel cards, fleet cards, specialized billing instruments Compliance • Lead PSD2 / SCA / 3DS 2.x architecture • Implement stored credential frameworks and MIT handling • Optimize PCI DSS scope; maintain Visa and Mastercard scheme alignment Billing & Credit Models • Architect fuel card integrations and the full direct bill lifecycle (approval → billing → collections → settlement) • Support blended payment models (card + invoice + ACH) and post-service adjustments Cross-Functional • Partner with Treasury on settlement, reconciliation, and FX strategy • Lead vendor evaluations (Elavon, Adyen, Stripe, orchestration providers) • Define KPIs: auth rates, decline recovery, SCA success, cost per transaction What you bring: • 10+ years in payments architecture, fintech, or financial infrastructure • Experience with a traditional acquirer (Elavon, Fiserv, Worldpay), global PSP (Stripe, Adyen), or in-house gateway build • Deep knowledge of CP/CNP flows, SCA/3DS 2.x, stored credentials, MIT, and multi-MID cross-border setups • Hands-on with ACH, RTP, SEPA, or direct debit rails • Proficiency in API-driven and event-driven architectures, idempotency/retry design, and microservices-based routing • Experience designing high-availability systems for 24/7 operations • Cloud-native deployment experience (AWS and/or Azure) • Advanced English — written and verbal Nice if you have: • Background in aviation, travel, hospitality, or fleet payments • Multi-country regulatory experience (EU + US) • Exposure to commercial, fleet, or fuel card ecosystems • Direct bill or B2B credit lifecycle experience • Experience leading payments transformation programs • PCI scope reduction expertise Equal Opportunity Employer: AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact. Originally posted on Himalayas
Responsibilities:
Payments Architecture • Define multi-acquirer and multi-region connectivity strategy (US, EU, LATAM)
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