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Technical Support Analyst

Remote
U

Who are we? At UpGuard , we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Our Product team at UpGuard comprises our Product Management, Product Support, Engineering, Design, Data Leaks Detection, and Third Party Risk Management Services. Our Product team’s vision is to become the leader in the Cyber VRM category by providing a best-in-class SaaS platform for organisations to manage their third-party risk and external attack surface. Our purpose as a Product team is simply to build a product that enables this. We aim to build a product that users love and come to rely on, and one that regularly and consistently improves. Why are we hiring for this role? UpGuard has just come off the back of a record-breaking year, with sales growing by 128% and new customer velocity increasing by over 179%. With that, we need a Technical Support Analyst to help our existing and new customers achieve success. As a Technical Support Analyst, you'll analyze the causes of our customers’ greatest pain points and work closely to mitigate them. You will solicit constant feedback from both customers and colleagues, helping improve UpGuard over time, and you’ll work with customers around the world, from early contact to successful deployment, gaining constant and unique insight into the world's most important industries and institutions. What will you accomplish? • Providing Technical Support in analysis to the UpGuard Community and staff globally while providing world-class enterprise support for our customers. • Responsible for all technical inquiries, including collaborative and cross-departmental escalations with our security committee and engineers. • Responsible for developing, maintaining, and updating the internal knowledge base, while contributing to the external knowledge base by providing content suggestions, revisions, and ongoing support if needed. • Upskilling and educating our community on how to maximize their success within our platform. • Manage communications with our security engineers and customers on ticket escalations and bugs. • Analyze, investigate, and explain how customers can remediate risks as identified via the platform. This includes using internal and external tools to verify and explain identified risks. • Advocate on behalf of UpGuard Community with the product team to implement features, improvements, and analysis. • Create and innovate using AI and cutting-edge technologies. What do we need from you? • Experience in investigating and replicating Technical Issues in a customer-facing role. • Experience managing various AI models. • Comprehension of working across tiered support systems • Experience with Linux command line is essential • Identifying and verifying cybersecurity risks • Strong foundation of understanding in the following IT tools and standards: Nmap, Curl, HTTP/HTTPS, DNS, SSL/TLS, Email Securtiy, n8n, AI & API • Critical thinking skills to investigate and work through complex problems and provide timely solutions. • Excellent verbal and written communication skills. • The ability to work collaboratively and creatively across multiple teams and regions, and the ability to work asynchronously, will be pivotal to the role as we are a global team. • Self-motivated, participatory, and eager to continuously learn and adapt to new tools and technologies. What would give you an edge? • Experience with tools such as CRMs, Hubspot, Asana, and Notion, and various AI models • Understanding and implementing Cyber Security best practices, Network Security, and Risk Remediation • Balance of technical and customer-facing skills • Business level Japanese fluency - spoken and written What's in it for you? • Monthly Lifestyle subsidy: use this for financial, physical, and mental well-being. • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard . • $1500 USD annual Learning & Development allowance: to support your career development, all team members will be able to expense development opportunities against this allowance. • Generous Annual Leave/PTO allowances: time to recharge your batteries. • 18 weeks paid Parental Leave: irrespective of parenting role. • Personal Leave allowance: this includes sick & carer’s leave. • Fully remote working environment: While we have physical

UpGuard
Remote
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Director of Strategic Accounts, Central U.S.

Remote
M

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. Director of Strategic Accounts, Central U.S. Remote - United States - Central U.S. About the role: As a Director of Strategic Accounts at Motive , you are responsible for developing and closing business with Motive ’s largest prospects. You will sell into the most impactful companies in North America that power the physical economy, the majority being in the Fortune 500. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive . Our Directors of Strategic Accounts sell across multiple industries, including trucking, oil & gas, construction, agriculture, manufacturing, consumer transit, or any other business that requires a fleet of vehicles. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. What you’ll do: • Prospect and win new Strategic business through developing key C-Suite and executive relationships within key prospects to drive expansion of that business with all key accounts • Develop champions within our prospects to ensure RFP wins and grow contractual-based business • Partner with the balance of your internal account team at Motive and leverage customer analytics and other available resources to optimize buying decisions to increase the perceived value of Motive • Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions • Work with technical resources to display to prospects the power of integrations & how our partner ecosystem increases the value of our hardware and software • Effectively plan to meet and exceed your ongoing business goals and revenue quotas • Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business • Constantly study and deepen understanding of market trends to enable consultative insight About you: • You have deep Enterprise sales experience partnering with F500 or F1000 clients • 7+ years of SaaS or industry relevant Enterprise field sales experience required • You show a strong track record of exceeding quotas and rapidly growing your book over time backed up by data • You have an ability to build rapport with C-suite & executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver • You show a history of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals • You have best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections • This role will be covering accounts in the Central U.S. Creating a diverse and inclusive workplace is one of Motive 's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here . The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive 's policy to require that employees be authorized to receive access to Motive products and technology. Originally posted on Himalayas

Motive
USA only
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Sr Product & Customer Marketing Manager

Remote
G

🤙🏼 About gaiia At gaiia , we're building the leading platform for Communications Service Providers (CSPs) that truly care about their customers. Our core product is an operating system (OS) for telcos that manages billing, operations, automation and everything in between. We're passionate about taking care of our people, and it's not just lip service. We want you to focus on your job while we care for everything else. We offer competitive pay and benefits, flexible vacations, attractive stock options, unparalleled transparency, and a 100% remote environment. We're excited to have you join us for your next career adventure! 🎪 Role & Team • As Senior Product & Customer Marketing Manager, you will own how gaiia tells its story: to the market, to prospects, and to the customers we already have. Your primary goal is to create content and programs that drive pipeline by making gaiia visible, credible, and compelling to the buyers we want to win. • You'll work closely with Product, Sales, and Customer Success to translate what we build into content that resonates and converts. This role is ideal for someone who is equally comfortable developing a content strategy and shipping a case study themselves, because you'll be doing both. You will report directly to our Head of Growth. 💻 What you're going to do Content Creation • Own gaiia 's content engine: thought leadership articles, buyer guides, industry reports, blog posts, and other content that earns attention and generates leads. • Produce customer case studies and success stories that demonstrate real-world ROI and support the sales process. • Plan and host webinars, virtual events, and online panels that build brand credibility and create pipeline. Product Marketing • Write and publish customer announcements, product update newsletters, and release communications that keep the market informed and engaged. • Own gaiia 's core positioning, messaging, and ICP definition. Make sure every surface (website, decks, sales materials) tells a consistent, compelling story. • Drive go-to-market for new features and product launches: sequencing, messaging, internal enablement, and external communication. • Partner with Product on roadmap communication and ensure customer-facing messaging is always accurate and timely. Content Distribution & PR • Develop content distribution strategies across owned, earned, and paid channels to maximize reach and pipeline impact. • Own gaiia 's PR function: manage media relationships, draft press releases, secure coverage in trade and industry publications, and respond to inbound press requests. • Identify and pursue speaking opportunities, award submissions, and analyst relationships that raise gaiia 's profile. Sales Enablement • Create content Sales actually uses: one-pagers, pitch decks, persona guides, ROI frameworks, and talk tracks. • Run onboarding for new Sales hires on messaging, positioning, and competitive landscape. ✅ Must-haves • Describe the experience and attributes of the ideal candidate 🔆 Benefits • Flexible 25-days of vacation. • Stock Options Plan. • Group Insurance. • Telemedicine. • Life Spending Account. • GRSP. • Flexible working hours & all-remote work. We are an equal-opportunity employer committed to inclusivity and diversity. Our workplace is fully remote and boasts accessible technologies, ensuring all team members can thrive. Should you require accommodations due to a disability during the application process, please contact us at gaiia .com" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;">people@ gaiia .com as per the Accessible Canada Act and human rights legislation. We're here to support you every step of the way. Originally posted on Himalayas

gaiia
Remote
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Franchise Law.

Remote
P

Job Title: Franchise Law Position Type: Full-Time Working Hours: US Hours About Pavago At Pavago , we are hiring for one of our clients. We specialize in connecting skilled professionals with dynamic organizations where they can thrive and make a lasting impact. This opportunity is for a legal professional with expertise in franchise law to support clients in navigating complex franchise agreements, compliance requirements, and operational growth strategies. Responsibilites Franchise Agreements & Documentations • Draft, review, and negotiate franchise disclosure documents (FDDs), franchise agreements, and related contracts. • Ensure all documentation complies with federal and state franchise laws. Legal Advisory & Compliance • Provide expert legal guidance on franchise structures, compliance, and operational issues. • Monitor changes in franchise regulations and proactively advise clients on implications. • Conduct due diligence for prospective franchise transactions. Risk Management & Dispute Resolution • Assist in resolving franchise-related disputes through negotiation, mediation, or litigation support. • Identify potential risks in franchise operations and recommend preventative measures. Client Support & Collaboration • Serve as a trusted advisor to clients, balancing legal requirements with business objectives. • Collaborate with stakeholders to provide clear, actionable legal strategies. What Makes You a Strong Candidate • Extensive knowledge of franchise law with hands-on experience in FDDs and franchise agreements. • Strong understanding of U.S. franchise regulations and compliance requirements. • Excellent communication skills with the ability to explain complex legal issues simply. • A proactive, detail-oriented approach with a client-first mindset. Required Experience & Skills • Juris Doctor (JD) degree and active bar membership in at least one U.S. state. • 3+ years of experience practicing franchise law, commercial law, or related legal fields. • Proven experience advising on compliance, structuring, and dispute resolution in franchise matters. • Ability to manage multiple priorities and deliver timely, accurate legal support. What Does a Typical Day Look Like ? Your day will involve reviewing franchise agreements and disclosure documents, preparing compliance reports, and advising clients on franchise operations. You’ll join client calls to provide guidance on structuring and expansion while monitoring regulatory changes that may affect operations. Throughout the day, you’ll collaborate with business stakeholders, resolve potential legal issues, and ensure that franchise practices remain compliant and aligned with long-term business goals. Interview Process • Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role. • Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call. • Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment. • Background Checks: Conduct swift verification of your references and past employment details. Ready To Apply ? If you are passionate about franchise law and enjoy helping businesses grow within a compliant framework, we’d love to hear from you. Apply today to take the next step in your legal career. Originally posted on Himalayas

Hours/Week

40 hrs/wk

Pavago
Remote
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Senior Consultant Advisory Services

Remote
P

Senior Consultant Advisory Services What you will be doing: The Senior Consultant works collaboratively within a team of highly qualified Advisory consultants to deliver performance improvement to healthcare systems. This position will be primarily responsible for performing billable work for clients. The role of the Senior Consultant is to actively lead and participate in engagement work streams. Responsibilities include determining client needs in terms of the engagement statement of work; lead, complete and provide quality assurance over data analyses; interpret data analyses and form initial recommendations and develop potential solutions for consideration; develop deliverables and presentations materials for various audiences; assist in risk identification and mitigation; manage workstream economics and project management; and assist in the implementation of recommended improvements. The Senior Consultant participates in all aspects of an engagement including identifying issues; forming hypotheses; planning and conducting interviews; planning, overseeing, and conducting analytics; developing recommendations and solutions for considerations; synthesizing information into cohesive presentations for various audiences and helping to implement change. The Senior Consultant will work in a team environment and provide input and support to team deliverables and presentations during each phase of a project. The Senior Consultant will also work on the project in daily management of project activities in the management of work stream activities including project management activities and project economic management. The Senior Consultant is required to also participate in Premier internal activities including practice development, required, and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Additionally, the Senior Consultant should: • Maintain utilization targets for client billable projects • Create value through meaningful client interactions, data analytics and insights, and team participation on client projects • Create value for the Advisory practice through meaningful participation on practice related activities aimed at growing and enriching the Practice as a whole or individual Service Lines within the Practice Analytics Focused Roles Senior Consultants on the Analytics team will have expertise in Premier and PINC AI databases and methods of connecting existing and new datasets together to create enriched content used for analytics. This role interacts with clients, Premier internal product teams, and Advisory counterparts across all the service lines; and is expected to build working relationships within the Premier/Client team. They will lead production and quality assurance of client analytics deliverables and provide data-driven insights and solutions. Additional responsibilities include: • Build and maintain dynamic and interactive data models based on Premier and client needs • Lead process standardization efforts. • Lead efforts to standardize and automate client deliverables and internal tools • Troubleshoot Tableau workbooks, SQL scripts, Excel analyses, etc. Key Responsibilities Responsibility #1– 60% • Obtain data, execute/direct/oversee analyses, initiate interpretations, and conclusions, and prepare verbal and graphic presentations, using methods that are professionally sound and efficient relative to project objectives and conform to standards. Perform quality assurance on assigned workstream deliverables. • Assist in determining client needs by effectively participating in client interviews and utilizing various tools and analytical methods. Summarize analytical findings in a coherent manner and draw insight from observations, interviews, and data analyses. Develop accurate conclusions from findings. Drafts recommendations and potential solutions for team leadership review. • Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction. • Develop presentations and deliverables for client audiences that communicate strategy and outcomes. • Generate billings revenue by conducting assigned analyses, write and prepare reports, and assist clients in implementing desired changes. • Participate in project management related activities as assigned regarding their work stream. • Manage the budget and expenses for their assigned work stream. • Participate in risk and issue identification and mitigation along with the project leadership team. Responsibility #2 – 20% • Participate in practice development activities for the Advisory Services Practice overall or for the Service Lines within the Practice. Responsibility #3 – 10% • Learn Premier based technologies and services. Responsibility #4 – 5% • Actively listens for market opportunities on current engagements and collaborative networks and communicates potential leads to managers. • Contribute to the de

Responsibilities:

include determining client needs in terms of the engagement statement of work; lead, complete and provide quality assurance over data analyses; interpret data analyses and form initial recommendations and develop pote…

Premier Inc.
USA only
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Cost Controls Lead

Remote
J

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. OVERVIEW The Cost Controls Lead is a senior, program-level leadership role within the Center of Excellence (COE), responsible for cost governance, estimating rigor, forecasting accuracy, and financial risk visibility across the portfolio. This role leads the Program Estimators team and owns the standards, methodologies, and outputs that ensure cost certainty and predictable outcomes across all authorized service lines. Reporting directly to the COE Lead, the Cost Controls Lead establishes and enforces estimating standards, maintains program benchmarks and market intelligence, and provides leadership focus on cost performance, recovery, and continuous improvement. The role operates as an enterprise enablement function—supporting early-phase decision-making while maintaining strong discipline through pricing milestones—without assuming day-to-day project cost management or negotiation authority. JOB SUMMARY/GOALS This role provides program-wide leadership for cost controls and estimating functions within the COE. Key goals include: • Own and enforce cost governance, estimating standards, and financial discipline across the program • Lead and develop the Program Estimators team to deliver consistent, phase-appropriate cost outputs • Improve cost predictability through benchmarking, analytics, and risk visibility • Support early-phase decision-making through high-quality estimates and value opportunity insights • Provide leadership focus to address historical cost challenges and improve portfolio outcomes Partner closely with Project Delivery Team, Scheduling, Design Enablement, PMO, and Innovation to align cost, schedule, and constructability decisions ESSENTIAL DUTIES AND RESPONSIBILITIES Cost Governance & Estimating Leadership (Program-Level) • Own program-wide cost controls standards, estimating methodologies, and governance frameworks • Establish and maintain disciplined estimating practices across scoping, engineered drawing, and final pricing phases • Ensure consistent application of cost assumptions, exclusions, and risk documentation • Provide leadership oversight to ensure estimates are complete, defensible, and aligned with approved scope • Serve as the senior escalation point for cost-related risks, variances, or confidence concerns Team Leadership & Development • Lead, mentor, and develop the Program Estimators team • Set performance expectations, prioritize workload, and ensure consistent quality of deliverables • Create clear development pathways and growth opportunities for estimating team members • Promote collaboration between Estimators, Design, Scheduling, and Industrialized Construction teams Budget Development & Validation • Oversee development and validation of: • Scoping budgets • Engineered Drawing budgets • Final Pricing budgets • Validate alignment between scope, quantities, and pricing at defined milestones • Support bid reviews focused on scope completeness and pricing reasonableness • Ensure “apples-to-apples” bid comparisons through compliance and completeness checks Benchmarking & Market Intelligence • Establish and maintain historical cost benchmarks by project type, prototype, and market • Lead annual program-level benchmarking updates • Monitor market conditions, cost drivers, and pricing volatility • Provide standardized variance narratives and market context to leadership and clients Cost Risk Visibility & Analytics • Lead portfolio-level analysis of budget movement across pricing stages • Identify recurring scope gaps, cost growth drivers, and estimating accuracy trends • Maintain program-level cost assumption and risk registers • Provide early warning insights to support recovery planning and decision-making Value Opportunity Identification (Advisory) • Identify repeatable scope, specification, or constructability alternatives with cost implications • Support value engineering discussions through data-driven analysis and recommendations • Provide advisory input only; no negotiation, approval, or implementation authority Cross-Pillar COE Integration • Partner with Scheduling to align cost and schedule assumptions • Collaborate with Design Enablement to influence early-phase decisions • Coordinate with Industrialized Construction to embed standardization and innovation • Support PMO and Program Support functions with cost insight, data, and reporting alignment EDUCATION A

Responsibilities:

Cost Governance & Estimating Leadership (Program-Level) • Own program-wide cost controls standards, estimating methodologies, and governance frameworks

JLL
USA only
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Senior Clinical Pharmacist

Remote
H

Become a part of our caring community The Senior Clinical Pharmacist monitors clinical criteria in order to provide clinical support for internal stakeholders. Utilizes broad understanding of managed care and PBM to implement strategies and programs to mitigate cost trend and improve health outcomes. The Senior Clinical Pharmacist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Clinical Pharmacist develops, maintains, and/or operationalizes preferred drug lists related to coverage, utilization management edits, or clinical coverage policies for pharmacy and medical administered drug products. Conducts analysis on drug utilization trends to evaluate and inform process and build needs. Supports trend management by conducting analysis of drug spend, utilization, and/or approval scenarios. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact Required Qualifications • Pharmacy Degree (PharmD or RPh) from an accredited School of Pharmacy • Must have an active Pharmacist license with the Board of Pharmacy in the appropriate state • Must be passionate about contributing to an organization focused on continuously improving consumer experiences • Ability to assimilate, analyze, draw conclusions, and make recommendations from complex data • Flexible, dynamic personality who works well in a team environment and is also an effective individual contributor Preferred Qualifications • Health Plan experience • Knowledge of Medicaid as it relates to pharmacy • Six Sigma and/or Project Management Professional certification • Pharmacy practice residency or similar pharmacy practice experience • Proficient in Microsoft Applications (Excel, PowerPoint, Word) Work at Home RequirementsTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana 's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana , Inc. and its affiliated subsidiaries (collectively, “ Humana ”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-29-2026 About us About Humana : Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana .com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitati

Hours/Week

40 hrs/wk

Humana
USA only
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Technical Support Engineer (Commercial Chiller Equipment)- Remote

Remote
T

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Virtual As a Technical Support Engineer , you will provide technical support for the startup, operation and service of Trane Commercial Chiller equipment manufactured in Grand Rapids, MI. Excellent customer service skills and documentation of work performed are required when communicating with our customers, technicians, and administrators. As a Chiller Technical Support Engineer, you will be able to assist technicians in the troubleshooting process utilizing knowledge of air and water-cooled commercial chillers. Specialists in this role must have vast field experience, giving them the knowledge required to: remotely guide technicians through equipment and describe to them what they are seeing, keep that technician safe by evaluating their skill level, and can confidently determine the best course of action. Will need to demonstrate ability to apply basic electrical theory, knowledge of unit level controls, thermodynamics, and basic refrigeration theory as well as their field experience. What you will do: • Provide Technical Service Support for Trane Field Service Agencies including some travel to work sites when necessary. • Troubleshoot Chillers remotely. • Perform chiller service report and chiller data analysis. Organize data collected including reports and other records as required to support data driven decision making. • Interact with other Trane functional areas to provide customer support and achieve overall business unit objectives. • Originate solution in the Help Center and/or technically review solutions for problems. • Travel (up to 15%) to jobs to troubleshoot, train, provide field support and support new product development. • Review and direct customer interaction for Trane Chillers. • Assist with root cause analysis and defect resolution. • Author and/or review product literature and assist with training classes. • Be the subject matter expert for one or more chiller component(s)/application(s) and be a resource to internal team members in those areas. • Lead and /or participate as a team member on supporting teams such as field quality problem solving and field service communications. • Ensures quality standards of all technical service operation processes and functions required for execution of work and customer satisfaction. • Participate in Quality Audits, Design review teams, and technology transfers. • Identify field problem trends and provide detailed information to the Quality department relating to field or factory failures for product improvement processes. • Drive quality improvement projects and participate in NPD projects as a voice of the field to ensure adequate serviceability is accounted for in the design process • Provide support to our Mission Critical customers on startups, commissioning and servicing of chillers. Your scheduled hours may flex to provide support outside normal business hours. • Consider the future goals and current needs of the department and make data informed decisions. What you will bring: • 10+ years of experience preferred but not required in servicing HVAC equipment and systems. • Associates or Bachelors degree is preferred but not required. • Professionally trained on various Trane equipment. • Ability to travel up to 10%. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Ability to understand and apply temperature and pressure theories as well as basic electrical theories and application. • Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad). • Ability to manage support cases within Remedy software. • While performing the duties of this job, the employee is regularly required to sit, type, read, talk, and listen. The employee must be able to meet the physical demands of typical HVAC equipment service routines. Key Competencies: • Excellent written and verbal communication. • Ability to troubleshoot complex refrigeration and electrical systems. • Keeps current on Trane Unitary Commercial products concerning installation, operation, maintenance, service, and repair. • Additional knowledge of Large Unitary Products and BAS systems would be beneficial but not required. • Adaptable and posse

Responsibilities:

• Provide Technical Service Support for Trane Field Service Agencies including some travel to work sites when necessary.

Employees

1-50

Trane Technologies
USA only
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Dell Boomi Developer

Remote
B

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Dell Boomi Developer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Dell Boomi Developer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Salary: $100K - $150K Experience: 5+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies . This role is part of Bright Vision Technologies ’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking an experienced Dell Boomi Integration Engineer to design, build, and operate enterprise integrations using the Boomi AtomSphere platform. In this role you will own the full integration lifecycle — from analysis and design through development, deployment, monitoring, and ongoing support — and will partner with application teams, enterprise architects, and integration partners. The ideal candidate will combine strong hands-on Boomi expertise with broad knowledge of enterprise integration patterns, API management, and event-driven architectures. In this role you will work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders — to translate ambiguous requirements into well-engineered solutions, and will be expected to raise the bar through code review, design review, and mentorship of more junior engineers. The successful candidate brings strong engineering discipline, a clear communication style, and a track record of shipping meaningful work that holds up well in production. Key Responsibilities • Design and develop Boomi integration processes, including connectors, data maps, decisions, branches, and exception handling. • Apply Boomi’s low-code patterns alongside custom scripting (Groovy, JavaScript) for complex transformations. • Build connectors and use the Boomi Connector SDK where required. • Configure and manage Atom and Molecule runtimes appropriate to workload needs. • Design and operate API management strategies using Boomi API Management. • Implement secure authentication patterns including OAuth2, mTLS, and certificate-based authentication. • Build event-driven and pub/sub patterns using Boomi Flow, Event Streams, and external messaging platforms. • Develop CI/CD pipelines for Boomi processes using Boomi’s deployment APIs, GitHub Actions, or Jenkins. • Lead migration efforts to retire legacy integrations from other middleware platforms to Boomi, planning phased cutovers, building backward-compatibility shims where needed, and ensuring each migration step is reversible and well-monitored. • Implement comprehensive monitoring, alerting, and operational dashboards, applying disciplined engineering practices and partnering closely with stakeholders to ensure outcomes are durable, well-documented, and aligned with broader team and platform standards. • Profile and optimize performance of high-volume Boomi integrations, applying systematic measurement, targeted improvements, and data-driven validation to deliver quantifiable gains in throughput, latency, or resource efficiency. • Maintain comprehensive, current technical documentation — including architecture diagrams, design decisions, configur

Responsibilities:

• Design and develop Boomi integration processes, including connectors, data maps, decisions, branches, and exception handling. • Apply Boomi’s low-code patterns alongside custom scripting (Groovy, JavaScript) for com…

Hours/Week

40 hrs/wk

Bright Vision Technologies
USA only
View details

Director, Property Tax

Remote
D

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: • 2025 Great Places to Work Certified • Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) • Company paid parental leave • Generous time off package • Multiple benefit plans, eligibility begins on day one of employment • Culturally focused on work/life balance, mental health, and the overall wellness of our employees **Candidates for this position must be located in the Virginia/Washington D.C. region.** Position Summary The Director is responsible for the provision of property tax services to DMA ’s clients including managing processes and personnel in the operation’s performance of Real Estate and/or Business Personal Property assessment reviews for DMA clients, to achieve maximum tax savings and provide other state and local tax consulting services. Essential Duties and Responsibilities • Participate in the talent acquisition process for the team to add top talent • Provide leadership, direction, and guidance to coach, motivate, and lead team members to their optimum performance levels and career development • Ensures the operation’s adoption of, and adherence to, best practices and client service principles; for themselves and team members • Focus team activities on prudent financial management with a goal of profit margin enhancement; meet set goals on production and revenue generation from assigned client accounts • Participate in production/revenue forecasting, financial modeling, strategic planning and budgeting as requested • Assist in growing office, region, and division from a market-share and financial perspective • Provide service to clients in the assessment review process, including representing clients during appeals and hearings with State and Local taxing authorities • Prepares reports and analyses supporting DMA ’s position for State and Local taxing authorities; reviews and submits periodic status reports to clients; prepares Reports of Findings and other general correspondence for clients • Uses DMA templates or valuation models for property valuation, fixed asset reconciliation or classification, determine client’s prior methodologies, identify exemptions and abatements, identifying and reporting potential tax savings opportunities • Attend on-site inspection of client property (plants and operations) • Active participation in business development activities - including identifying, scoping and developing customized solutions for new and prospective clients, as well as meeting with potential prospects; ability to communicate DMA ’s other service lines to prospects • Account management responsibilities for assigned clients – developing, sustaining and enhancing relationships with DMA clients and prospects • Participation in DMA & Industry tax community events and other forums as a public speaker, panelist or other representative of the company to create marketplace awareness and facilitate educational opportunities to our clients and prospects • Assist in production and invoicing process • Track and monitor all relevant jurisdictional deadlines associated with return filings, audits, informal and formal appeals & protests, mailing & payment dates for tax bills • Research and follow industry or market activity/trends in assigned geographic area • Research and follow state and local tax issues, legislation, court cases, etc. Non-Essential Duties and Responsibilities • Perform other duties as assigned Education and Qualifications • Bachelor’s degree in Accounting, Real Estate, Finance, Economics, or a related field • 10+ years professional experience; property tax, valuation, or accounting preferred • Advanced knowledge of Microsoft Excel, Outlook, and Word • Ability to work independently and as part of a team • Excellent verbal and written communication skills, demonstrated problem-solving • Organizational, research and interpersonal skills required • Proven ability to direct and manage staff • Ability to multi-task and prioritize projects and deadlines • Valid driver’s license The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA 's policy to make reasonable accommodations for qualified individuals with disabilities. If

Responsibilities:

• Participate in the talent acquisition process for the team to add top talent • Provide leadership, direction, and guidance to coach, motivate, and lead team members to their optimum performance levels and career dev…

DMA
USA only
View details

Organizing Leadership Team Sr Admin Associate

Remote
I

About the role: The organizing team admin associate, reporting to the Director of Movement Support, provides high-quality coordination and operational support to the organizing leadership team (OLT), with a priority focus on supporting the National Organizing Director. This role is responsible for managing key administrative and logistical functions that enable OLT to operate effectively, including scheduling, travel coordination/logistic support, meeting preparation, departmental priorities, departmental card expense coding, and overall follow-through. In addition to direct support for designated OLT members, this role also contributes to the smooth functioning of the collaboration between OD, Movement Support, and Movement Growth departments by supporting shared needs such as cross-team scheduling, leadership meeting logistics, and documentation. A successful candidate for this role will be a proactive, highly organized problem-solver with exceptional communication skills and an ability to anticipate needs. They must demonstrate the utmost discretion, maturity, and professionalism, maintaining trust and sound judgment at all times. Thriving in a fast-paced environment, they will manage complex schedules, sensitive communications, and competing priorities with precision and care. Success in this role will depend on building strong relationships internally with staff while upholding confidentiality and demonstrating a deep commitment to Indivisible's mission and a flexible, solutions-oriented mindset. This is a full-time, short-term assignment anticipated to end on or before November 30, 2026. The salary for this position is $83,900 annually, and the role is expected to require 40 hours of work per week. What you'll do: Support for OLT and National Organizing Director- 50% • Provide scheduling support and follow-up tracking for key internal workstreams, including department heads and supervisors. • Assist with the preparation for select meetings by scheduling, assembling materials as needed and ensuring participants have the needed prep materials. • Take notes and track action items for select meetings; support follow-up to ensure next steps are clearly documented and communicated • Process and track expense reports in a timely and accurate manner • Attend organizational-wide meetings and create a weekly organizing priorities email (internal email). • Coordinate travel booking and in-person meeting logistics, including transportation, lodging, and on-site coordination • Support scheduling needs across organizing teams Organizing Special Project Support - 50%: • Assist in managing special initiatives, events, or campaign logistics • Provide administrative support to the Distributed Fundraising Program • Provide flexible support on high-priority projects requiring both confidentiality and/or a quick turnaround. • Manage external convening logistics for turf and Emerging Power States Qualifications: • 2–3 years of relevant experience in administrative, operations, or coordination roles, preferably in a fast-paced or mission-driven environment • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously • Strong written and verbal communication skills • Demonstrated ability to handle sensitive information with discretion • Comfort working with senior leaders and supporting high-stakes, fast-moving work • Strong interpersonal skills to liaise effectively with internal staff and leadership. • Proactive problem-solver who can anticipate needs and follow through on tasks with minimal oversight • High level of reliability and responsiveness • Experience coordinating logistics for meetings, retreats, or leadership members. • Experience with Google Office suite for content production and data management. About Indivisible Project We’re building something new. We’re a progressive grassroots organization that began in the aftermath of Trump’s election. We’re working to build a democracy that reflects a broad, multiracial “we the people,” one that works for all of us and is sustained by all of us. To support this movement, we’ve built an incredible team at the national level. We dream big, we support each other, and we have fun doing it. For more information about Indivisible’s vision, mission, and theory of change, click here . We’re changing what’s politically possible. Indivisible is part of the powerful progressive movement reaction to Trump, fighting the racist, misogynistic, plutocratic, and authoritarian agenda trumpeted by Trump and the GOP congress. Don’t take our word for it; Indivisible has been featured on the Rachel Maddow Show multiple times, as well as in the New York Times and in pretty much every other major news outlet in the country. We’re building together. We’re building a new organization every day - a rare opportunity to model what we want to see in the world. We’re deeply committed to equity and building

Responsibilities:

Support for OLT and National Organizing Director- 50% • Provide scheduling support and follow-up tracking for key internal workstreams, including department heads and supervisors.

Hours/Week

40 hrs/wk

Indivisible Project
USA only
View details

Quality Assurance Specialist

Remote
S

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN , we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Quality Assurance Specialist Location: Remote The job Ensure compliance with regulatory and company/departmental standards by monitoring staff and processes, and implementing corrective action, as required. Improves service quality and efficiencies by developing and implementing standards, workflows and processes that are compliant with regulatory requirements and supports the delivery of service excellence. You will • Maintain regulatory compliance by remaining knowledgeable of regulations and contractual requirements related to customer service operations, developing and implementing processes and policies/procedures that meet or exceed requirements. • Ensure the SCAN commitment of service excellence to our customers by ensuring that staff consistently provide a level of service that meets or exceeds the customer’s expectation while being respectful, kind and knowledgeable about SCAN benefits and services. • Identify and remediate deficient practices/processes by monitoring processes and staff interactions with customers, providing feedback, identifying trends and overseeing and measuring corrective actions. • Provide management with feedback on staff performance and participate in coaching of the staff. • Improve service quality by measuring the quality, effectiveness and efficiency of the customer experience and provide recommendations for improvement to management. • Support the Member Services Trainer by providing feedback on training needs and assist in the development and presentation of training, as required. • Maintain awareness of membership and service issues by generating reports, analyzing data to identify trends, and making recommendations for improvement. • Contribute to team effort by accomplishing related results, as needed. • Actively support the achievement of SCAN ’s Vision and Goals. • Other duties as assigned. Your Qualifications • Preferred: Bachelor’s degree • 5+ years’ preferably within healthcare industry. • Demonstrated efficiency/effectiveness in an environment with a high call volume; 1+ years of prior experience with Medicare benefits, including Medicare Advantage Plans preferred; Experience in the healthcare, insurance or pharmacy industry highly desirable. • Excellent communication skills, both oral and written. Strong interpersonal skills, including excellent verbal communication skills. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. What's in it for you? • Base Pay Range: • Work Mode: Remote • An annual employee bonus program • Robust Wellness Program • Generous paid-time-off (PTO)- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days • Excellent 401(k) Retirement Saving Plan with employer match • Robust employee recognition program • Tuition reimbursement • An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, pro

SCAN
USA only
View details
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