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Team Lead Account Management - Utility Accounts

Remote
N

NISC specializes in developing and deploying enterprise-level and customer-facing software solutions for over 900 utilities and telecoms across North America. Our mission is to deliver technology solutions and services that are Member and Customer focused, quality driven, and value priced. We exist to serve our members and help them serve their communities through our innovative software products, services, and outstanding customer support. The Team Lead, Utility Account Management reports to the Manager, Account Management. This position is responsible for managing and coaching the Utility Account Management team responsible for Members in the Western half of the United States. As the Team Lead of Utility Account Management, you will be responsible for creating an atmosphere that ensures NISC ’s Members experience an ongoing, high-quality, personalized experience. As an effective team leader, you will ensure team cohesion, consistency of processes, and the review and implementation of best practices. This position includes a significant level of Member interaction, Member ownership, and direct participation in more complex work assigned to the team. Essential Duties • Use industry expertise and software knowledge to develop and advance Account Managers’ market approach and knowledge, specifically within the Utility and Multi-Service markets. • Ensure Account Managers are familiar with products and updates. • Advocate NISC ’s strategy and culture among the Membership. • Attend and present on various Member-focused topics at events as needed. • Facilitate a collaborative team through consistent methodologies and processes. • Conduct regular weekly one-on-ones with each team member. • Maintain accurate records of all team member interactions utilizing OneNote, Salesforce, ServiceNow, Smartsheet, and Microsoft 365. • Manage clerical and daily administrative responsibilities (timesheets, expense reports, etc.). • Identify high-impact Member issues and work across divisions to ensure NISC ’s Membership is receiving high-quality service. • Assist with Member challenges and questions, participate in calls as needed, and ensure the team is facilitating assistance for Members. • Serve as a conduit between Account Managers, fellow Team Leads, and NISC projects and initiatives. • Support internal and external communications related to NISC initiatives and Account Manager contributions. • Educate the team regarding changes within the utility industry and market. • Collaboratively and effectively work across teams and departmental leadership to accomplish goals and objectives. • Engage in and support organizational activities and objectives. • Demonstrate commitment to NISC ’s Statement of Shared Values. • Perform other duties as assigned. Knowledge, Skills & Abilities Preferred • Generally requires 10+ years of account management, product sales, and/or support experience at NISC or equivalent related experience. • Exceptional customer relationship management skills. • Ability to establish credibility and project an executive presence to interact effectively with current and prospective Members, Customers, and industry representatives at all levels of their organizations. • Strong knowledge of the rural electric cooperative and municipal utility industry, including current events, trends, and challenges. • Ability to understand the dynamics and issues related to the lifecycle of a Member’s IT solutions and effectively counsel them on opportunities for improvement. • Strong negotiation and conflict resolution skills. • Ability to identify and effectively resolve key issues with clients. • Knowledge of industry IT standards, terminology, and typical utility work processes. • Strong project management skills. • Excellent writing, editing, communication, and interpersonal skills. • Superior presentation skills for audiences of all sizes. • Ability to coach, mentor, and develop team members. • Ability to maintain the highest level of professionalism and ethical behavior. • Commitment to NISC ’s Statement of Shared Values. • Ability to travel as necessary to meet the goals and objectives of the position. • Experience with Salesforce. Education Preferred • Bachelor’s Degree in a business-related field or equivalent experience. Originally posted on Himalayas

Verantwortungsbereich:

(timesheets, expense reports, etc. ).

NISC
Nur USA
Details ansehen

Director, Property Tax

Remote
D

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: • 2025 Great Places to Work Certified • Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) • Company paid parental leave • Generous time off package • Multiple benefit plans, eligibility begins on day one of employment • Culturally focused on work/life balance, mental health, and the overall wellness of our employees **Candidates for this position must be located in the Virginia/Washington D.C. region.** Position Summary The Director is responsible for the provision of property tax services to DMA ’s clients including managing processes and personnel in the operation’s performance of Real Estate and/or Business Personal Property assessment reviews for DMA clients, to achieve maximum tax savings and provide other state and local tax consulting services. Essential Duties and Responsibilities • Participate in the talent acquisition process for the team to add top talent • Provide leadership, direction, and guidance to coach, motivate, and lead team members to their optimum performance levels and career development • Ensures the operation’s adoption of, and adherence to, best practices and client service principles; for themselves and team members • Focus team activities on prudent financial management with a goal of profit margin enhancement; meet set goals on production and revenue generation from assigned client accounts • Participate in production/revenue forecasting, financial modeling, strategic planning and budgeting as requested • Assist in growing office, region, and division from a market-share and financial perspective • Provide service to clients in the assessment review process, including representing clients during appeals and hearings with State and Local taxing authorities • Prepares reports and analyses supporting DMA ’s position for State and Local taxing authorities; reviews and submits periodic status reports to clients; prepares Reports of Findings and other general correspondence for clients • Uses DMA templates or valuation models for property valuation, fixed asset reconciliation or classification, determine client’s prior methodologies, identify exemptions and abatements, identifying and reporting potential tax savings opportunities • Attend on-site inspection of client property (plants and operations) • Active participation in business development activities - including identifying, scoping and developing customized solutions for new and prospective clients, as well as meeting with potential prospects; ability to communicate DMA ’s other service lines to prospects • Account management responsibilities for assigned clients – developing, sustaining and enhancing relationships with DMA clients and prospects • Participation in DMA & Industry tax community events and other forums as a public speaker, panelist or other representative of the company to create marketplace awareness and facilitate educational opportunities to our clients and prospects • Assist in production and invoicing process • Track and monitor all relevant jurisdictional deadlines associated with return filings, audits, informal and formal appeals & protests, mailing & payment dates for tax bills • Research and follow industry or market activity/trends in assigned geographic area • Research and follow state and local tax issues, legislation, court cases, etc. Non-Essential Duties and Responsibilities • Perform other duties as assigned Education and Qualifications • Bachelor’s degree in Accounting, Real Estate, Finance, Economics, or a related field • 10+ years professional experience; property tax, valuation, or accounting preferred • Advanced knowledge of Microsoft Excel, Outlook, and Word • Ability to work independently and as part of a team • Excellent verbal and written communication skills, demonstrated problem-solving • Organizational, research and interpersonal skills required • Proven ability to direct and manage staff • Ability to multi-task and prioritize projects and deadlines • Valid driver’s license The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA 's policy to make reasonable accommodations for qualified individuals with disabilities. If

Verantwortungsbereich:

• Participate in the talent acquisition process for the team to add top talent • Provide leadership, direction, and guidance to coach, motivate, and lead team members to their optimum performance levels and career dev…

DMA
Nur USA
Details ansehen

Quality Assurance Specialist

Remote
S

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN , we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Quality Assurance Specialist Location: Remote The job Ensure compliance with regulatory and company/departmental standards by monitoring staff and processes, and implementing corrective action, as required. Improves service quality and efficiencies by developing and implementing standards, workflows and processes that are compliant with regulatory requirements and supports the delivery of service excellence. You will • Maintain regulatory compliance by remaining knowledgeable of regulations and contractual requirements related to customer service operations, developing and implementing processes and policies/procedures that meet or exceed requirements. • Ensure the SCAN commitment of service excellence to our customers by ensuring that staff consistently provide a level of service that meets or exceeds the customer’s expectation while being respectful, kind and knowledgeable about SCAN benefits and services. • Identify and remediate deficient practices/processes by monitoring processes and staff interactions with customers, providing feedback, identifying trends and overseeing and measuring corrective actions. • Provide management with feedback on staff performance and participate in coaching of the staff. • Improve service quality by measuring the quality, effectiveness and efficiency of the customer experience and provide recommendations for improvement to management. • Support the Member Services Trainer by providing feedback on training needs and assist in the development and presentation of training, as required. • Maintain awareness of membership and service issues by generating reports, analyzing data to identify trends, and making recommendations for improvement. • Contribute to team effort by accomplishing related results, as needed. • Actively support the achievement of SCAN ’s Vision and Goals. • Other duties as assigned. Your Qualifications • Preferred: Bachelor’s degree • 5+ years’ preferably within healthcare industry. • Demonstrated efficiency/effectiveness in an environment with a high call volume; 1+ years of prior experience with Medicare benefits, including Medicare Advantage Plans preferred; Experience in the healthcare, insurance or pharmacy industry highly desirable. • Excellent communication skills, both oral and written. Strong interpersonal skills, including excellent verbal communication skills. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. What's in it for you? • Base Pay Range: • Work Mode: Remote • An annual employee bonus program • Robust Wellness Program • Generous paid-time-off (PTO)- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days • Excellent 401(k) Retirement Saving Plan with employer match • Robust employee recognition program • Tuition reimbursement • An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, pro

SCAN
Nur USA
Details ansehen

Survey Team Lead

Remote
I

The Team Lead, reporting to the Data Collection Supervisor, will provide leadership and execution for a Call Center focused on Outbound Data Collection for Survey Research. The successful candidate’s responsibilities will include staffing, training, scheduling, production, mentoring, supervision, quality, and reporting as ICF delivers results and meets the requirements for contracted work with a focus on telephone survey research. Having the ability, desire and experience to develop processes, lead and mentor others, and perform the critical tasks associated with an Outbound Call Center is critical to success. The Operations Center operates 24 hours a day, 7 days per week. Applicants must be able to work during evenings and weekends. Key Responsibilities: • Role should be mainly agent facing. • Responsible for production and quality of a team of 15-20 agents. • Ensure agents are meeting individual production and quality goals and work with QC team to provide appropriate coaching and feedback. • Execute daily staffing goals, ensuring all projects reach the recommended hours as provided by management. • Ability to demonstrate strong communication skills, both written and oral, required. Qualifications: • High school diploma or equivalent required. • 6 months + documented work experience in a call center, contact center or processing center environment. • Must pass background check. • Candidate must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S. Preferred Skills/Experience: • Minimum of 5 years of work experience in professional business environment. • Good understanding of CATI interviewing techniques and metrics including production rates, dial rates, after call work, refusal conversion/aversion • Experience with predictive dialing and data collection systems a plus. • Computer software programs proficiency including MS Office (Word, Excel) preferred. • Demonstrated ability to develop, implement and execute business processes for new business. • Strong issue management and risk mitigation background. • Strong personnel management skills and experience. Professional Skills: • Strong verbal, interpersonal and written communication skills required. • Strong analytical, problem-solving and decision making capabilities required. • Team player with the ability to work in a fast-paced environment is a must. • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required. • Ability to be flexible to handle multiple priorities and to work limited overtime as necessary required. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF , we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisi

Verantwortungsbereich:

will include staffing, training, scheduling, production, mentoring, supervision, quality, and reporting as ICF delivers results and meets the requirements for contracted work with a focus on telephone survey research.…

Mitarbeiter

1-50

ICF
Nur USA
Details ansehen

2026-7970 QA Engineer II/III (Night Shift)

Remote
A

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools , the QA Engineer will design, test, and deploy effective test automation solutions. Job Responsibilities: • Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. • Writes test automation scripts (i.e. Python, Java, Java script, C# etc.) • Troubleshoots existing automation and optimizes the automation framework. • Supports functional validation and sprint activities. • Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality. • Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve. • Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies. • Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals. • Guide and mentor junior team members on latest trends in automation. • Good understanding of OOP concepts viz. Inheritance, Abstraction, Encapsulation and Polymorphism. • Must have very good understanding and hands-on automation and manual testing framework experience. • Good debugging, troubleshooting and problem-solving skills. • Experience in API/Microservices/Integration testing (Postman or similar tool) and API Documentation • Proficient in automation tools like Selenium WebDriver with Java , TestNG, Junit, Maven, Cucumber , Jenkins, Git/BitBucket, for testing Client-Side and Web based applications. • Experience in developing test scripts to implement Features, Test Scenarios and Step-Definition for BDD using Cucumber /Spock Framework. • Hands on experience with all levels of testing viz. Functional, Integration, Regression, Smoke, Sanity, UAT. • Good knowledge of build management (i.e. Maven, Gradle, Jenkins, ANSIBLE etc.) • Know how to use Xray for test management and execution in JIRA. • Experience of any cloud repository - Bitbucket / GitHub / GitLab etc. is desirable. • Experience of continuous integration tools (GitHub Actions / Jenkins / Azure DevOps / TeamCity etc) • • Experience in working with Agile teams (Engineering and Business) to collaborate with team members, early and frequently to define test plan/cases, execute and report. • Good understanding Testing Life Cycle including Test Designs, Test Cases Development, Functional Testing, Defect Preparation, Test Report Preparation • 5 - 12 years of experience with Testing / SDET / Dev (Mix will be preferred) • Candidates with prior development experience and knowledge would have an added advantage • Basic Insurance Knowledge is a plus/advantage • BS in Computer Science, Information Technology degree or equivalent AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. Originally posted on Himalayas

Verantwortungsbereich:

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. •…

Arch Capital Group Ltd.
Remote
Details ansehen

Program Manager - Digital Accessibility

Remote
H

We are looking for an experienced Program Manager to join an international project in the digital payments industry, leading the delivery of a strategic accessibility compliance programme (WCAG AA). Working closely with Product, Design, Engineering, and Compliance teams, you will coordinate cross-functional initiatives, manage priorities and risks, and ensure successful delivery against regulatory deadlines in a fast-paced, international environment. Responsibilities • Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams. • Track programme progress, dependencies, risks, and milestones, maintaining a single source of truth for all workstreams. • Facilitate governance meetings and provide clear reporting to senior leadership and key stakeholders. • Translate accessibility audits and regulatory requirements into structured backlogs and delivery roadmaps. • Collaborate with Product, Design, and Engineering teams to scope initiatives, estimate effort, and prioritise delivery. • Create and manage Jira epics and user stories, ensuring clear ownership, priorities, and acceptance criteria. • Proactively identify and remove delivery blockers while adapting plans to evolving business and technical needs. • Coordinate cross-functional teams across Product, Engineering, Design, Legal, and Compliance functions. • Communicate programme status, risks, trade-offs, and key decisions to executive stakeholders. Requirements • 7+ years of experience in Technical Program Management, Program Management, or Project Management within technology or product organisations. • Proven experience delivering complex, cross-functional programmes involving multiple stakeholders and fixed regulatory or business deadlines. • Strong hands-on experience with Jira, including backlog management and ticket creation. • Experience working closely with Product, Design, and Engineering teams to scope and estimate delivery work. • Working knowledge of digital accessibility standards (WCAG, EAA, BITV, RGAA, or similar). • Excellent stakeholder management and communication skills, with the ability to engage both technical teams and senior leadership. • Strong organisational skills, analytical mindset, and a proactive, ownership-driven approach. • Fluent English (C1/C2). • Must be currently based in Portugal Nice to Have • Experience within the Digital Payments, FinTech, Banking, or Financial Services sector. • Experience delivering programmes in regulated environments. • Experience working in global, remote-first organisations. • PMP, PRINCE2, Scrum (CSM/CSPO), or equivalent certifications. • IAAP CPACC or other accessibility-related certifications. • Experience with Confluence, Jira, Slack, Miro, and Microsoft 365. Originally posted on Himalayas

Verantwortungsbereich:

• Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams.

Hyphen
Nur USA
Details ansehen

Senior Director - Presales Consulting

Remote
L

About Loyalty Juggernaut (LJI) Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines. Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships. Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide. Our Global Impact: • 400+ Million members connected through our platform. • 100+ Global Brands trust us to drive loyalty and brand devotion. • 3-Time Winner of “Best Technology Innovation in Loyalty”. • Global recognitions for Excellence in Loyalty Management under numerous categories. • Recognised as a ‘Strong Performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025. Explore more about us at www.lji.io . We’re growing rapidly and expanding our commercial team in the U.S !! We are seeking dynamic, technically fluent Senior Presales Consultants with 8+ years of relevant experience and deep expertise in CRM, digital marketing, and loyalty programs, who can operate as trusted advisors to enterprise clients. In this role, you will lead high-impact presales engagements, delivering compelling solution demonstrations and clearly articulating the strategic business value of loyalty solutions. You will work closely with Sales, Product, and Customer Success teams to shape and influence large, complex enterprise deals across multiple industries. This is a leadership role with strong strategic influence, ideal for someone who combines technical depth, consultative selling, and executive presence. You will play a critical role in bridging business needs with technology solutions, driving stakeholder alignment, and positioning GRAVTY® as a differentiated solution in the market. Key Responsibilities: Strategic Product Demonstrations & Storytelling • Lead high-impact executive and technical demonstrations of the GRAVTY® platform for prospects, partners, and key stakeholders. • Translate complex platform capabilities into compelling, outcome-driven narratives that resonate with both business and technical audiences. • Shape the presales storytelling framework to consistently communicate LJI’s differentiated value proposition. Executive Discovery & Solution Framing • Drive structured discovery engagements and workshops with enterprise clients to uncover strategic objectives, current-state challenges, and transformation opportunities. • Ask insightful, consultative questions to deeply understand loyalty programs, technology ecosystems, and business pain points. • Ensure clear articulation and documentation of requirements, aligning Sales, Product, and Delivery teams on the proposed solution approach. Solution Architecture & Deal Shaping • Partner with Sales and Product leadership to design tailored solution strategies that align client needs with GRAVTY®’s capabilities. • Develop solution blueprints, demo narratives, and “day-in-the-life” journeys that clearly demonstrate business impact and ROI. • Play a key role in influencing deal strategy and progressing complex enterprise opportunities. Demo Strategy & Experience Excellence • Own the strategy and execution of industry-specific demo environments, ensuring relevance, realism, and differentiation. • Continuously evolve demo assets aligned with target industries such as airlines, hospitality, retail, and banking. • Establish best practices to ensure consistent, high-quality demo experiences across the presales function. Sales Enablement & Market Intelligence • Lead presales contributions to RFPs, proposals, and executive presentations, ensuring a strong and differentiated product narrative. • Provide structured insights from the field to Product and Marketing teams, influencing roadmap and positioning. • Build and maintain competitive intelligence frameworks (battlecards, objection handling, differentiation) to strengthen go-to-market effectiveness. Capability Building & Thought Leadership • Act as a subject matter expert on GRAVTY® , driving internal enablement and becoming the go-to authority for platform capabilities. • Build deep expertise in loyalty ecosystems, martech stacks, and adjacent technologies, positioning LJI as a trusted advisor. • Contribute to thought leadership initiatives, helping shape LJI’s positioning in the global loyalty and engagement space. Qualifications & Skills: Must-have: • Bachelor’s degree in Business, Marketing, Information Systems, Engineering, or a related field. • Proven ability to lead product and technology demonstrations, effectively positioni

Verantwortungsbereich:

Strategic Product Demonstrations & Storytelling • Lead high-impact executive and technical demonstrations of the GRAVTY® platform for prospects, partners, and key stakeholders.

Loyalty Juggernaut
Nur USA
Details ansehen

Head of Sales

Remote
A

About Artificial Help shape the future of specialty insurance At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making. We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth. You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry. We've just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally. Join us, and take the chance to be a part of something that will change the landscape of insurance for generations. About the role Revenue Execution • Take ownership of Artificial's existing opportunity pipeline and drive deals through to close with pace and precision • Lead complex, multi-stakeholder enterprise sales processes — managing senior relationships, navigating internal sign-off structures, and bringing commercial negotiations to a successful conclusion • Ensure nothing stalls: actively manage deal timelines, identify blockers early, and mobilise internal resource to keep momentum Client & Stakeholder Management • Build and deepen relationships with C-suite and senior decision-makers at our broker and carrier customers • Act as a trusted commercial adviser to prospects, articulating the value of Artificial's platform with credibility and precision • Work closely with the Client Success, Product, and Delivery teams to ensure a seamless transition from sale to onboarding Commercial Leadership • Develop and embed robust sales processes, forecasting discipline, and CRM hygiene across the team • Recruit and develop a small but high-performing sales function as the business scales • Provide market intelligence and commercial insight to inform pricing, packaging, and go-to-market decisions • Represent Artificial at industry events and with target prospects as a credible voice in the London and global specialty insurance market About you Experience • A minimum of 10 years in senior commercial roles, with a demonstrable track record of closing significant deals in one or more of the following: a London market participant, or a technology or data business serving the commercial or specialty insurance industry • Candidates from senior executive backgrounds of relevant businesses are strongly encouraged to apply — we are looking for a superstar • Experience working with warm pipelines in high-trust, relationship-led markets; candidates who have thrived in environments where reputation and credibility matter as much as technique will stand out Skills & Qualities • A natural closer — someone who reads a room, builds trust quickly, and knows how to bring complex, risk-averse organisations to a decision • Exceptional communicator: able to engage credibly at board level and translate technical propositions into clear commercial narratives • Highly numerate, with the confidence to model and negotiate commercial terms, understand client financials, and price creatively where needed • A strong bias for action — someone who sets priorities, cuts through ambiguity, and measures themselves by outcomes rather than activity • Resilient and energised by the challenge of a scaling business, where pace matters and process is still being built We especially want to hear from you if you have • Collaborative skills with an emphasis on product quality. • Experience in insurtech, insurance or related industries. • Strong problem-solving skills. • Experience in a distributed work environment. Benefits • Private medical insurance • Income protection insurance • Life insurance of 4 * base salary • On-site gym and shower facilities • Enhanced maternity and paternity pay • Team social events and company parties • Salary exchange on pension and nursery fees • Access to Maji, the financial wellbeing platform • Company stock options managed through Ledgy • Milestone Birthday Bonus and a Life Events leave policy • Generous holiday allowance of 28 days plus national holidays • Home office and equipment allowance, and a company MacBook • Learning allowance and leave to attend conferences or take exams • YuLife employee benefits, including EAP and bereavement helplines • For each new hire, we plant a tr

artificial.
Nur USA
Details ansehen

Accounts Payable Invoice Manager

Remote
S

Accounts Payable Invoice Manager Job Summary The Accounts Payable Invoice Manager is responsible for overseeing the daily operations of the invoice processing function, ensuring the timely, accurate, and compliant payment of supplier obligations. This role provides leadership and direction to the Accounts Payable Invoice team, manages workflow and performance, and delivers data-driven insights through reporting and real-time dashboards. The Manager collaborates closely with Supplier Data Management, Payments, Procurement, Finance, IT, and Operations to maintain strong financial controls and effective cross-functional partnerships. Responsibilities include supervising staff, driving process improvements and automation initiatives, supporting month-end and year-end close activities, resolving supplier and internal inquiries, and managing special projects as assigned by the Accounts Payable Director. This position is responsible for employee development, performance management, training, and the implementation of best practices that enhance efficiency, accuracy, and service delivery. The Manager fosters a culture of continuous improvement, innovation, accountability, and operational excellence while ensuring compliance with company policies, accounting standards, and regulatory requirements. Essential Functions The functions listed below describe the primary responsibilities of this position. Additional duties may be assigned based on business needs. Leadership & Team Management • Lead, coach, mentor, and develop the Accounts Payable Invoice team, including performance management, training, succession planning, and workload distribution. • Conduct performance evaluations and provide ongoing feedback to support employee growth and development. • Foster a collaborative, customer-focused, and high-performing team environment. • Promote innovation and continuous improvement through employee engagement and process enhancement initiatives. Accounts Payable Operations • Oversee end-to-end invoice processing operations, ensuring accuracy, timeliness, and compliance with company policies and payment terms. • Manage invoice workflows, including coding, approvals, exception handling, and payment readiness. • Ensure adherence to established internal controls, audit requirements, and financial policies. • Resolve complex invoice discrepancies, supplier concerns, and internal escalations while identifying root causes and implementing corrective actions. Process Improvement & Systems Management • Drive process improvement and automation initiatives to increase efficiency, reduce manual effort, and enhance data accuracy. • Partner with Finance, Procurement, IT, and business stakeholders to optimize purchasing and invoicing processes. • Support system enhancements, ERP implementations, upgrades, and regression testing activities. • Leverage technology solutions, including Oracle and Intelligent Document Recognition (IDR), to improve operational effectiveness. Reporting & Compliance • Monitor and analyze key performance indicators (KPIs), service levels, and operational metrics to identify trends and improvement opportunities. • Develop and maintain dashboards and reporting tools to provide visibility into AP performance and compliance. • Ensure compliance with applicable accounting standards, regulatory requirements, tax reporting obligations, and company policies. • Support internal and external audit activities by providing documentation, analysis, and process expertise. Financial Close & Business Support • Coordinate and support month-end and year-end close activities to ensure accurate and timely financial reporting. • Collaborate with accounting and finance teams to resolve accruals, reconciliations, and invoice-related issues. • Provide leadership support across Accounts Payable functions in the absence of the Accounts Payable Director. • Execute special projects and strategic initiatives as assigned. Minimum Qualifications Additional qualifications may be required based on business needs. Education & Experience • Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience. • Minimum of five (5) years of Accounts Payable experience, including at least two (2) years in a supervisory or leadership role. • Experience working with ERP systems and Accounts Payable automation technologies. • Proficiency with Oracle, Smartsheet, and Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. • Strong understanding of Accounts Payable processes, accounting principles, and internal controls. • Knowledge of applicable regulations and compliance requirements, including: • Office of Foreign Assets Control (OFAC) • IRS TIN Matching • 1099 and 1042 reporting requirements • Canadian tax regulations, including GST, HST, PST, and QST Competencies The successful candidate will demonstrate the follow

Verantwortungsbereich:

include supervising staff, driving process improvements and automation initiatives, supporting month-end and year-end close activities, resolving supplier and internal inquiries, and managing special projects as assig…

Securitas
Nur USA
Details ansehen

Director of Mid-Market Accounts

Remote
P

Dir_Mid-Market-Accounts_2026 Remote + 5% travel to San Diego headquarters for business reasons At Platform Science , we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About the Role Platform Science is seeking a highly accomplished and strategic Director of Mid-Market Accounts to lead, mentor, and empower our team of Account Managers (AMs). This critical leadership role will be responsible for overseeing the strategic direction, growth, and retention of Platform Science 's mid-market accounts, collectively representing a significant portion of our annual revenue. As the Director of Mid-Market Accounts, you will be instrumental in shaping our account strategy, driving consistent performance across your team, and fostering deeper, more impactful relationships with our most valuable clients. You will serve as an escalation point for complex client needs and negotiations, ensuring our AMs are equipped to deliver exceptional value and achieve ambitious revenue retention and growth targets within their multi-million dollar portfolios. This position demands a proven leader with extensive experience in account management, a deep understanding of the transportation and logistics technology landscape, and a relentless focus on customer success and team development. Essential Responsibilities 3-5 detailed bullet points about the day to day responsibilities The Director of Mid-Market Accounts will be responsible for a comprehensive range of leadership and strategic activities: Strategic Leadership & Vision • Develop and execute the overarching account strategy for Platform Science in the mid-market segment, aligning with company revenue goals and market opportunities. • Identify and prioritize key strategic initiatives to drive retention, expansion, and new business within the mid-market account portfolio. • Stay abreast of industry trends, competitive landscape, and client needs to proactively identify opportunities for Platform Science to enhance its offerings and market position. Team Leadership & Development • Lead, manage, and mentor a team of 5-7 Account Managers, fostering a high-performance culture focused on client success, strategic thinking, and continuous improvement. • Provide strategic guidance and support to AMs on complex account planning, executive relationship management, commercial negotiations, and risk mitigation. • Conduct regular performance reviews and provide constructive feedback, supporting the professional growth and career advancement of the AM team. • Facilitate knowledge sharing and best practices across the global accounts team to elevate overall performance and consistency. Executive Engagement & Relationship Management • Cultivate and maintain executive-level relationships with key stakeholders within Platform Science 's accounts, acting as a senior point of contact and trusted advisor. • Serve as an escalation point for critical client issues, ensuring swift resolution and maintaining high levels of customer satisfaction. • Represent Platform Science at executive business reviews and strategic client discussions. Commercial Management & Growth • Oversee the aggregate revenue performance of the mid-market account portfolio, ensuring the achievement of retention and growth targets. • Support AMs in complex contract renewals and negotiations, ensuring favorable terms for Platform Science and a smooth quote submission and approval process while preserving long-term client partnerships. • Identify and drive cross-sell and up-sell opportunities within the account base, working in conjunction with product and sales leadership. Internal Collaboration & Advocacy • Act as a primary voice of the customer for the account segment, translating client needs and market insights into actionable feedback for product, engineering, and senior leadership teams. • Collaborate closely with cross-functional teams including Product, Engineering, Sales, Marketing, Service Delivery and Finance to ensure seamless client experiences and coordinated account strategies. • Champion the needs of the mid-market accounts team internally, ensuring they have the necessary resources and support to succeed. Forecasting, Reporting & Risk Management • Ensure accurate and reliable revenue forecasting for the

Verantwortungsbereich:

, we are one team. About the Role

Mitarbeiter

1-50

Platform Science
Nur USA
Details ansehen

Senior Software Application Developer/Architect - Homeland Security

Remote
T

This Senior Software Application Developer/Architect position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively. You are the master builder of the secure tracking and reporting platform. By defining technical architectures and writing high-performance, secure code in the cloud, you ensure that CBP/AMO has a highly resilient, modern web portal to track critical flight records and safety metrics. • Location: Remote or Oklahoma City, OK • Status: Full-Time / Contingent Upon Contract Award Who You Are You are a premier technical architect and an elegant problem solver. You don’t just write code; you design the robust, scalable, and secure system architectures that power critical operations. You are a natural mentor who takes pride in elevating the skills of mid- and junior developers, and you possess the communication skills required to articulate highly technical decisions to non-technical stakeholders. What You'll Do (Key Responsibilities) • Lead Technical Direction: Define the system architecture, coding standards, and cloud hosting framework (AWS) for the software suite. • Develop Secure Code: Write clean, highly maintainable, and efficient source code; lead security-first DevSecOps initiatives and database integrations. • Quality & Security Review: Conduct rigorous code reviews, optimize database queries, and ensure complete compliance with DHS/CBP security directives. • Foster Collaboration: Collaborate closely with product owners, business analysts, and designers to turn high-level user requirements into concrete technical specifications. What You Bring (Qualifications) • Experience: 5+ years of software development experience, including at least 3 years in a technical leadership or software architecture role. • Tech Stack: Proficiency in languages such as Java, C#, Python, or JavaScript/TypeScript; deep familiarity with modern front-end frameworks (React, Angular, or Vue.js) and AWS cloud environments. • Education: Bachelor’s degree in Computer Science, Software Engineering, or related technical field. • Clearance: Ability to obtain and maintain a federal background suitability check. Why You'll Love Working with Team Carney (Benefits & Perks) When you join our team, you enjoy a robust suite of benefits tailored to support your "whole self": • Comprehensive Health: Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA. • Financial Protection: 401(k) with corporate match, and fully paid life and disability insurance. • Work-Life Harmony: Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave. • Professional & Personal Growth: Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year "Get Out and Learn" and $200/year "Get Out and Run" micro-benefits. EEO/Veteran/Disabled Originally posted on Himalayas

Verantwortungsbereich:

(Key Responsibilities) •

Wochenstunden

40 Std/Wo

Team Carney
Nur USA
Details ansehen

Provider Network Manager

Remote
B

Blue Cross of Idaho is looking for a Provider Network Manager be a part of the Provider Contracting team! This role will be responsible for the management, operation, direction, organization, and administration of hospital contracts. Ensure network contracts provide cost effective outcomes. Develop and maintain positive working relationships with contracted hospitals. Contract and negotiate with the most complex providers. Actively audit and monitor financial performance of all assigned hospitals to ensure accurate implementation and administration of contracts. Analyze, review, and project financial impact of contract arrangements. Initiate and maintain effective communication channels with internal business partners. This position can be remote within a mutually acceptable location . We are looking for a Provider Network Manager with: Minimum 6 years' provider contract management/network management, provider and hospital reimbursement methodologies, contract language negotiation, or relevant experience Required Education: • Bachelor’s degree or equivalent work experience (Two years’ work experience is equivalent to one year of college) What a day of a Provider Network Manager may look like: • Develop the provider network through contract negotiations, relationship development, industry analysis and servicing. • Contract and negotiate with the most complex providers. Complex providers may include, but are not limited to, large hospital systems, large medical groups and ancillary providers, providers in areas where strong competition or greater provider education around managed care concepts is required. • Analyze, review, and project financial impacts of network contract arrangements. • Ensure accurate implementation and administration of executed network contracts and/or programs. • Implement reimbursement strategies designed to control healthcare costs. • Utilize data from multiple sources to recommend innovative payment initiatives and methodologies. • Serve as a communication link between providers and Blue Cross of Idaho • Prepare and present contract proposals and financial performance reports on assigned networks Hospitals to leadership. • Maintain documentation related to processes and procedures, training materials, program descriptions and technical program requirements. • Prepare and present to healthcare organizations, clients, and internal business partners. • Establish productive, professional provider relationships with key stakeholders and maintains provider satisfaction through assessment and response to on-going provider needs. • May identify provider payment or utilization variations As of the date of this posting, a good faith estimate of the current pay range is $78,064 to $ 144,275 . The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho , it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies. Reasonable Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Originally posted on Himalayas

Blue Cross of Idaho
Nur USA
Details ansehen
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