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At HopSkipDrive , our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20 states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We're an AI-forward company, and we expect every person on our team to be too. We use AI tools to do our best work — drafting, analyzing, building, and shipping faster than we could without them — and we invest in training, share what works, and govern AI use thoughtfully. We don't expect you to be an expert when you start. We do expect you to be curious, willing to learn, and ready to use the best tools available to move our mission forward. We're remote-first, mission-driven, and built for people who want to do work that matters with people who hold a high bar. Who We Are This role will provide exceptional, proactive support for our clients throughout the operational lifecycle. This position bridges the gap between Implementation, Customer Success, and ongoing Operations to streamline service delivery and ensure a premium client experience. The Metro Service Manager will take ownership of ongoing client operations and issue resolution. This new role will work closely with cross-functional teams to proactively address client needs, improve service quality, and optimize ride experiences. We are looking for creative problem-solvers who, like us, believe that challenges require innovative approaches, unique perspectives, and new ways of thinking. • Serve as the primary point of contact for assigned clients, ensuring needs are addressed and solutions delivered with urgency and professionalism. • Respond to and resolve complex client inquiries, leveraging internal resources and collaboration to provide swift resolutions. • Lead and manage the implementation of new business from contract signed through launch, ensuring a successful implementation process and maintaining communication with clients throughout the implementation • Act as a trusted advisor by continuously learning about HopSkipDrive 's evolving products and services to best support clients. • Gather and analyze feedback on ride experiences to identify improvement opportunities and implement service enhancements. • Collaborate with cross-functional teams to address systemic issues affecting client satisfaction and advocate for impactful changes. • Partner with Customer Support Specialists to resolve real-time ride and account issues while delivering weekly optimization reports. • Conduct virtual and in-person client meetings to strengthen relationships, align on goals, and ensure adoption of best practices. • Drive the strategic planning and execution of business reviews to align ongoing service strategies with client objectives. Who You Are You’re a proactive and strategic customer success professional who excels at building strong client relationships, solving complex challenges, and driving measurable results. You thrive in fast-paced environments and are passionate about enhancing client experiences through data-driven insights and collaboration. • 5+ years of experience in Customer Success, Account Management, or Implementation roles, preferably in a high-pressure or start-up environment. • Willingness to travel (10%-20%) to strengthen client relationships and support service strategies. • Proven ability to manage client relationships, resolve issues swiftly, and deliver exceptional customer service. • Strong communication skills, both written and verbal, with the ability to present insights and solutions effectively in meetings and reports. • Expertise in analyzing data, identifying trends, and implementing actionable solutions to improve client outcomes. • Experience collaborating across teams to address root causes of recurring challenges and enhance service delivery. • Proficiency with CRM tools such as Salesforce or Kustomer, and advanced Excel skills are preferred. • A proactive, problem-solving mindset with the initiative to drive continuous improvement and innovation. • You are tech-forward and committed to operational excellence. You actively leverage AI tools (such as Gemini) to streamline workflows, summarize complex client issues, refine communication, and derive insights from data sets, and you are eager to apply this expertise to enhance client outcomes Our Investment In You We want you to be an owner in our company and share in executing our vision, so every full-time employee has equit
Heures/Semaine
40 h/sem
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Infrastructure Finance and Strategy team is an integral thought partner to Stripe 's engineering leadership. We bring understanding and predictability to Stripe 's R&D investments and operating expenses. We work cross-functionally across many surfaces at Stripe and help ensure the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management tools. You'll collaborate with data science, engineering, and finance teams to deliver improvements in our integrated financial systems and metrics, and help drive our strategies for productivity improvement and cost efficiency. Responsibilities • Leverage your financial background to support and influence key strategic and business decisions • Be your business teams' financial partner for analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts) • Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses • Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) • Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy • Partner with cross-functional teams, such as Finance Systems, Data Science, and Infrastructure Engineering, to develop reporting dashboards • Drive continuous process improvement, standardization, simplification, and reporting enhancements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 7–9 years of relevant experience in strategic finance or FP&A • Demonstrated experience driving and executing on finance processes (e.g. budget and forecast creation, contract negotiations, headcount envelope management) • Demonstrated experience using AI tools (coding agents, skills, forecasting tools) to develop data visualizations and explore datasets and developing expertise in new tools quickly • Fluency in AI cost drivers and metrics, including token caching, reads, and writes, model selection principles, and billing frameworks • Deep understanding of expense accounting principles including accruals, amortization, and capitalization Preferred qualifications • Experience working in corporate finance at a high-growth technology company • Experience managing headcount and operating expenses • Experience supporting engineering teams • Experience with Oracle, Anaplan, or similar financial management applications • Experience with Claude Code, Codex, Cursor, or similar coding agents • Experience in data visualization and dashboarding • Background in investment banking, private equity, corporate development, or consulting • Strong knowledge of G Suite tools and extracting, analyzing, and evaluating information from large data sets using SQL and large language models Originally posted on Himalayas
Responsabilités:
We're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management…
Employés
1-50
Job Title: Franchise Law Position Type: Full-Time Working Hours: US Hours About Pavago At Pavago , we are hiring for one of our clients. We specialize in connecting skilled professionals with dynamic organizations where they can thrive and make a lasting impact. This opportunity is for a legal professional with expertise in franchise law to support clients in navigating complex franchise agreements, compliance requirements, and operational growth strategies. Responsibilites Franchise Agreements & Documentations • Draft, review, and negotiate franchise disclosure documents (FDDs), franchise agreements, and related contracts. • Ensure all documentation complies with federal and state franchise laws. Legal Advisory & Compliance • Provide expert legal guidance on franchise structures, compliance, and operational issues. • Monitor changes in franchise regulations and proactively advise clients on implications. • Conduct due diligence for prospective franchise transactions. Risk Management & Dispute Resolution • Assist in resolving franchise-related disputes through negotiation, mediation, or litigation support. • Identify potential risks in franchise operations and recommend preventative measures. Client Support & Collaboration • Serve as a trusted advisor to clients, balancing legal requirements with business objectives. • Collaborate with stakeholders to provide clear, actionable legal strategies. What Makes You a Strong Candidate • Extensive knowledge of franchise law with hands-on experience in FDDs and franchise agreements. • Strong understanding of U.S. franchise regulations and compliance requirements. • Excellent communication skills with the ability to explain complex legal issues simply. • A proactive, detail-oriented approach with a client-first mindset. Required Experience & Skills • Juris Doctor (JD) degree and active bar membership in at least one U.S. state. • 3+ years of experience practicing franchise law, commercial law, or related legal fields. • Proven experience advising on compliance, structuring, and dispute resolution in franchise matters. • Ability to manage multiple priorities and deliver timely, accurate legal support. What Does a Typical Day Look Like ? Your day will involve reviewing franchise agreements and disclosure documents, preparing compliance reports, and advising clients on franchise operations. You’ll join client calls to provide guidance on structuring and expansion while monitoring regulatory changes that may affect operations. Throughout the day, you’ll collaborate with business stakeholders, resolve potential legal issues, and ensure that franchise practices remain compliant and aligned with long-term business goals. Interview Process • Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role. • Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call. • Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment. • Background Checks: Conduct swift verification of your references and past employment details. Ready To Apply ? If you are passionate about franchise law and enjoy helping businesses grow within a compliant framework, we’d love to hear from you. Apply today to take the next step in your legal career. Originally posted on Himalayas
Heures/Semaine
40 h/sem
Our client, an international e-commerce business with a strong footprint in the United States, is looking for a Marketplace Creative Strategist/Amazon Graphic Designer to produce high-quality, conversion-oriented visuals across Amazon and other e-commerce platforms. This is a full-time remote position focused on product visualization, listing design, and brand asset development to support ongoing growth and uphold a premium brand identity. If you enjoy crafting clean, modern, high-end visuals and understand how design directly influences conversion rates and customer perception, we'd be happy to connect. About the company The company is a fast-growing eCommerce business focused on creating high-quality consumer products for customers around the world. Built on a foundation of innovation, quality, and customer satisfaction, the company continues to expand across global marketplaces while maintaining a strong commitment to operational excellence and long-term brand growth. The company values initiative, ownership, and collaboration, and is looking for team members who are excited to contribute to a dynamic and fast-paced environment. Key Responsibilities Amazon & E-commerce Design • Develop high-converting Amazon listing images and A+ content. • Produce clear, value-driven visuals that effectively communicate product benefits. • Ensure all creative assets follow Amazon guidelines and best practices. Product Visualization & 3D Work • Build and refine photorealistic product renders. • Create visuals that clearly demonstrate product features and functionality. • Use composition, layering, and layout techniques to enhance clarity and visual appeal. Conversion-Oriented Design • Translate customer pain points into compelling visual solutions. • Strengthen listing clarity, trust, and perceived product value through design improvements. • Optimize creatives to improve engagement and conversion performance. Brand & Marketing Assets • Maintain a consistent premium brand identity across all materials. • Design packaging, instruction manuals, inserts, and product labels. • Develop visual assets for advertising campaigns (Google, Meta) and social media platforms. • Produce short-form video content for Meta ads and Amazon listings, incorporating AI tools where appropriate to streamline workflows and improve creative output. • Support broader video editing and product presentation needs. Tools & Skills Required • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere or similar). • Experience working with AI-based tools to enhance and accelerate design workflows (e.g. Nanobanana, Seedance, etc.). • Familiarity with 3D modeling and rendering software. • Proven experience in Amazon listing design and A+ content creation. • Strong sense of layout, composition, and visual hierarchy. • Ability to create clean, modern, premium-quality visuals. • Understanding of e-commerce principles and conversion-driven design. Success Indicators • Consistently high-quality visual output aligned with brand standards. • Clear communication of product value through design. • Measurable improvement in product listing performance after design updates. • Reliable and timely delivery across multiple product lines. Ideal Candidate • Prior experience designing for Amazon or e-commerce brands. • Strong portfolio showcasing product-focused visuals and renders. • Up-to-date with modern design tools and AI solutions. • Self-driven, independent, and able to execute efficiently. What We Offer • Work for a market-proven, fast-growing company. • Competitive salary. • Supportive and collaborative work environment. • Opportunity to make a meaningful impact on brand growth and business performance. • High level of autonomy and ownership in your role. • Fully remote work and flexible working hours. Originally posted on Himalayas
Responsabilités:
Amazon & E-commerce Design • Develop high-converting Amazon listing images and A+ content.
Heures/Semaine
40 h/sem
We are seeking a persistent, organized, and empathetic Patient Collections Specialist to join a revenue cycle team. In this role, you will focus on minimizing outstanding accounts receivable by proactively contacting patients regarding their past-due balances for dental and orthodontic services (including surgeries, imaging, and orthodontic procedures). The ideal candidate is comfortable managing a high volume of outbound calls and possesses the unique ability to balance confident financial negotiations with a compassionate, patient-first approach. Primary Responsibilities • Proactive Patient Outreach: Conduct a high volume of outbound calls to patients with past-due balances, managing account inquiries with professionalism and tact. • Payment Processing: Secure and process patient payments safely over the phone via credit cards, HSA/FSA cards, and ACH transactions. • Structured Payment Arrangements: Assess patient financial situations and, when appropriate, establish structured payment plans that ensure balances are recovered efficiently. • Commitment Tracking: Monitor and follow up on promised payments to ensure financial agreements are fulfilled on schedule. • Precise Account Documentation: Accurately document every patient interaction, payment commitment, and financial transaction within the practice’s billing system. • A/R Optimization: Work strategically to reduce the practice's outstanding accounts receivable while maintaining high patient retention and satisfaction. • Regulatory Compliance: Maintain absolute professionalism and ensure strict compliance with all applicable patient privacy (HIPAA) and collections regulations (FDCPA). Requirements Required Qualifications & Experience • Bilingual Fluency: Native or fully professional fluency in both English and Spanish is strictly required. You must be completely comfortable and articulate navigating complex financial and medical conversations in both languages. • Proven Experience: 2+ years of dedicated experience in patient collections, medical accounts receivable, or healthcare and dental billing. • Specialty Knowledge: Prior experience navigating dental billing, surgery balances, or dental and orthodontic claims is highly preferred. • Call Volume Comfort: Proven comfort and resilience in handling a high volume of outbound collection calls daily. • Financial Communication Skills: Confidence in navigating sensitive conversations about financial obligations, coupled with excellent negotiation and conflict-resolution skills. • Technical Agility: Hands-on experience with medical billing systems, Electronic Health Records (EHR), and cloud-based phone/VoIP software. • Core Competencies: A unique blend of empathy, persistence, and strong organizational skills. • Remote Infrastructure: Ability to work completely independently in a private, quiet home office setup with high-speed internet and zero background noise. Originally posted on Himalayas
Responsabilités:
• Proactive Patient Outreach: Conduct a high volume of outbound calls to patients with past-due balances, managing account inquiries with professionalism and tact. • Payment Processing: Secure and process patient paym…
Dir_Mid-Market-Accounts_2026 Remote + 5% travel to San Diego headquarters for business reasons At Platform Science , we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About the Role Platform Science is seeking a highly accomplished and strategic Director of Mid-Market Accounts to lead, mentor, and empower our team of Account Managers (AMs). This critical leadership role will be responsible for overseeing the strategic direction, growth, and retention of Platform Science 's mid-market accounts, collectively representing a significant portion of our annual revenue. As the Director of Mid-Market Accounts, you will be instrumental in shaping our account strategy, driving consistent performance across your team, and fostering deeper, more impactful relationships with our most valuable clients. You will serve as an escalation point for complex client needs and negotiations, ensuring our AMs are equipped to deliver exceptional value and achieve ambitious revenue retention and growth targets within their multi-million dollar portfolios. This position demands a proven leader with extensive experience in account management, a deep understanding of the transportation and logistics technology landscape, and a relentless focus on customer success and team development. Essential Responsibilities 3-5 detailed bullet points about the day to day responsibilities The Director of Mid-Market Accounts will be responsible for a comprehensive range of leadership and strategic activities: Strategic Leadership & Vision • Develop and execute the overarching account strategy for Platform Science in the mid-market segment, aligning with company revenue goals and market opportunities. • Identify and prioritize key strategic initiatives to drive retention, expansion, and new business within the mid-market account portfolio. • Stay abreast of industry trends, competitive landscape, and client needs to proactively identify opportunities for Platform Science to enhance its offerings and market position. Team Leadership & Development • Lead, manage, and mentor a team of 5-7 Account Managers, fostering a high-performance culture focused on client success, strategic thinking, and continuous improvement. • Provide strategic guidance and support to AMs on complex account planning, executive relationship management, commercial negotiations, and risk mitigation. • Conduct regular performance reviews and provide constructive feedback, supporting the professional growth and career advancement of the AM team. • Facilitate knowledge sharing and best practices across the global accounts team to elevate overall performance and consistency. Executive Engagement & Relationship Management • Cultivate and maintain executive-level relationships with key stakeholders within Platform Science 's accounts, acting as a senior point of contact and trusted advisor. • Serve as an escalation point for critical client issues, ensuring swift resolution and maintaining high levels of customer satisfaction. • Represent Platform Science at executive business reviews and strategic client discussions. Commercial Management & Growth • Oversee the aggregate revenue performance of the mid-market account portfolio, ensuring the achievement of retention and growth targets. • Support AMs in complex contract renewals and negotiations, ensuring favorable terms for Platform Science and a smooth quote submission and approval process while preserving long-term client partnerships. • Identify and drive cross-sell and up-sell opportunities within the account base, working in conjunction with product and sales leadership. Internal Collaboration & Advocacy • Act as a primary voice of the customer for the account segment, translating client needs and market insights into actionable feedback for product, engineering, and senior leadership teams. • Collaborate closely with cross-functional teams including Product, Engineering, Sales, Marketing, Service Delivery and Finance to ensure seamless client experiences and coordinated account strategies. • Champion the needs of the mid-market accounts team internally, ensuring they have the necessary resources and support to succeed. Forecasting, Reporting & Risk Management • Ensure accurate and reliable revenue forecasting for the
Responsabilités:
, we are one team. About the Role
Employés
1-50
Accounts Payable Invoice Manager Job Summary The Accounts Payable Invoice Manager is responsible for overseeing the daily operations of the invoice processing function, ensuring the timely, accurate, and compliant payment of supplier obligations. This role provides leadership and direction to the Accounts Payable Invoice team, manages workflow and performance, and delivers data-driven insights through reporting and real-time dashboards. The Manager collaborates closely with Supplier Data Management, Payments, Procurement, Finance, IT, and Operations to maintain strong financial controls and effective cross-functional partnerships. Responsibilities include supervising staff, driving process improvements and automation initiatives, supporting month-end and year-end close activities, resolving supplier and internal inquiries, and managing special projects as assigned by the Accounts Payable Director. This position is responsible for employee development, performance management, training, and the implementation of best practices that enhance efficiency, accuracy, and service delivery. The Manager fosters a culture of continuous improvement, innovation, accountability, and operational excellence while ensuring compliance with company policies, accounting standards, and regulatory requirements. Essential Functions The functions listed below describe the primary responsibilities of this position. Additional duties may be assigned based on business needs. Leadership & Team Management • Lead, coach, mentor, and develop the Accounts Payable Invoice team, including performance management, training, succession planning, and workload distribution. • Conduct performance evaluations and provide ongoing feedback to support employee growth and development. • Foster a collaborative, customer-focused, and high-performing team environment. • Promote innovation and continuous improvement through employee engagement and process enhancement initiatives. Accounts Payable Operations • Oversee end-to-end invoice processing operations, ensuring accuracy, timeliness, and compliance with company policies and payment terms. • Manage invoice workflows, including coding, approvals, exception handling, and payment readiness. • Ensure adherence to established internal controls, audit requirements, and financial policies. • Resolve complex invoice discrepancies, supplier concerns, and internal escalations while identifying root causes and implementing corrective actions. Process Improvement & Systems Management • Drive process improvement and automation initiatives to increase efficiency, reduce manual effort, and enhance data accuracy. • Partner with Finance, Procurement, IT, and business stakeholders to optimize purchasing and invoicing processes. • Support system enhancements, ERP implementations, upgrades, and regression testing activities. • Leverage technology solutions, including Oracle and Intelligent Document Recognition (IDR), to improve operational effectiveness. Reporting & Compliance • Monitor and analyze key performance indicators (KPIs), service levels, and operational metrics to identify trends and improvement opportunities. • Develop and maintain dashboards and reporting tools to provide visibility into AP performance and compliance. • Ensure compliance with applicable accounting standards, regulatory requirements, tax reporting obligations, and company policies. • Support internal and external audit activities by providing documentation, analysis, and process expertise. Financial Close & Business Support • Coordinate and support month-end and year-end close activities to ensure accurate and timely financial reporting. • Collaborate with accounting and finance teams to resolve accruals, reconciliations, and invoice-related issues. • Provide leadership support across Accounts Payable functions in the absence of the Accounts Payable Director. • Execute special projects and strategic initiatives as assigned. Minimum Qualifications Additional qualifications may be required based on business needs. Education & Experience • Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience. • Minimum of five (5) years of Accounts Payable experience, including at least two (2) years in a supervisory or leadership role. • Experience working with ERP systems and Accounts Payable automation technologies. • Proficiency with Oracle, Smartsheet, and Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. • Strong understanding of Accounts Payable processes, accounting principles, and internal controls. • Knowledge of applicable regulations and compliance requirements, including: • Office of Foreign Assets Control (OFAC) • IRS TIN Matching • 1099 and 1042 reporting requirements • Canadian tax regulations, including GST, HST, PST, and QST Competencies The successful candidate will demonstrate the follow
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include supervising staff, driving process improvements and automation initiatives, supporting month-end and year-end close activities, resolving supplier and internal inquiries, and managing special projects as assig…
About Artificial Help shape the future of specialty insurance At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making. We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth. You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry. We've just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally. Join us, and take the chance to be a part of something that will change the landscape of insurance for generations. About the role Revenue Execution • Take ownership of Artificial's existing opportunity pipeline and drive deals through to close with pace and precision • Lead complex, multi-stakeholder enterprise sales processes — managing senior relationships, navigating internal sign-off structures, and bringing commercial negotiations to a successful conclusion • Ensure nothing stalls: actively manage deal timelines, identify blockers early, and mobilise internal resource to keep momentum Client & Stakeholder Management • Build and deepen relationships with C-suite and senior decision-makers at our broker and carrier customers • Act as a trusted commercial adviser to prospects, articulating the value of Artificial's platform with credibility and precision • Work closely with the Client Success, Product, and Delivery teams to ensure a seamless transition from sale to onboarding Commercial Leadership • Develop and embed robust sales processes, forecasting discipline, and CRM hygiene across the team • Recruit and develop a small but high-performing sales function as the business scales • Provide market intelligence and commercial insight to inform pricing, packaging, and go-to-market decisions • Represent Artificial at industry events and with target prospects as a credible voice in the London and global specialty insurance market About you Experience • A minimum of 10 years in senior commercial roles, with a demonstrable track record of closing significant deals in one or more of the following: a London market participant, or a technology or data business serving the commercial or specialty insurance industry • Candidates from senior executive backgrounds of relevant businesses are strongly encouraged to apply — we are looking for a superstar • Experience working with warm pipelines in high-trust, relationship-led markets; candidates who have thrived in environments where reputation and credibility matter as much as technique will stand out Skills & Qualities • A natural closer — someone who reads a room, builds trust quickly, and knows how to bring complex, risk-averse organisations to a decision • Exceptional communicator: able to engage credibly at board level and translate technical propositions into clear commercial narratives • Highly numerate, with the confidence to model and negotiate commercial terms, understand client financials, and price creatively where needed • A strong bias for action — someone who sets priorities, cuts through ambiguity, and measures themselves by outcomes rather than activity • Resilient and energised by the challenge of a scaling business, where pace matters and process is still being built We especially want to hear from you if you have • Collaborative skills with an emphasis on product quality. • Experience in insurtech, insurance or related industries. • Strong problem-solving skills. • Experience in a distributed work environment. Benefits • Private medical insurance • Income protection insurance • Life insurance of 4 * base salary • On-site gym and shower facilities • Enhanced maternity and paternity pay • Team social events and company parties • Salary exchange on pension and nursery fees • Access to Maji, the financial wellbeing platform • Company stock options managed through Ledgy • Milestone Birthday Bonus and a Life Events leave policy • Generous holiday allowance of 28 days plus national holidays • Home office and equipment allowance, and a company MacBook • Learning allowance and leave to attend conferences or take exams • YuLife employee benefits, including EAP and bereavement helplines • For each new hire, we plant a tr
About Loyalty Juggernaut (LJI) Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines. Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships. Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide. Our Global Impact: • 400+ Million members connected through our platform. • 100+ Global Brands trust us to drive loyalty and brand devotion. • 3-Time Winner of “Best Technology Innovation in Loyalty”. • Global recognitions for Excellence in Loyalty Management under numerous categories. • Recognised as a ‘Strong Performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025. Explore more about us at www.lji.io . We’re growing rapidly and expanding our commercial team in the U.S !! We are seeking dynamic, technically fluent Senior Presales Consultants with 8+ years of relevant experience and deep expertise in CRM, digital marketing, and loyalty programs, who can operate as trusted advisors to enterprise clients. In this role, you will lead high-impact presales engagements, delivering compelling solution demonstrations and clearly articulating the strategic business value of loyalty solutions. You will work closely with Sales, Product, and Customer Success teams to shape and influence large, complex enterprise deals across multiple industries. This is a leadership role with strong strategic influence, ideal for someone who combines technical depth, consultative selling, and executive presence. You will play a critical role in bridging business needs with technology solutions, driving stakeholder alignment, and positioning GRAVTY® as a differentiated solution in the market. Key Responsibilities: Strategic Product Demonstrations & Storytelling • Lead high-impact executive and technical demonstrations of the GRAVTY® platform for prospects, partners, and key stakeholders. • Translate complex platform capabilities into compelling, outcome-driven narratives that resonate with both business and technical audiences. • Shape the presales storytelling framework to consistently communicate LJI’s differentiated value proposition. Executive Discovery & Solution Framing • Drive structured discovery engagements and workshops with enterprise clients to uncover strategic objectives, current-state challenges, and transformation opportunities. • Ask insightful, consultative questions to deeply understand loyalty programs, technology ecosystems, and business pain points. • Ensure clear articulation and documentation of requirements, aligning Sales, Product, and Delivery teams on the proposed solution approach. Solution Architecture & Deal Shaping • Partner with Sales and Product leadership to design tailored solution strategies that align client needs with GRAVTY®’s capabilities. • Develop solution blueprints, demo narratives, and “day-in-the-life” journeys that clearly demonstrate business impact and ROI. • Play a key role in influencing deal strategy and progressing complex enterprise opportunities. Demo Strategy & Experience Excellence • Own the strategy and execution of industry-specific demo environments, ensuring relevance, realism, and differentiation. • Continuously evolve demo assets aligned with target industries such as airlines, hospitality, retail, and banking. • Establish best practices to ensure consistent, high-quality demo experiences across the presales function. Sales Enablement & Market Intelligence • Lead presales contributions to RFPs, proposals, and executive presentations, ensuring a strong and differentiated product narrative. • Provide structured insights from the field to Product and Marketing teams, influencing roadmap and positioning. • Build and maintain competitive intelligence frameworks (battlecards, objection handling, differentiation) to strengthen go-to-market effectiveness. Capability Building & Thought Leadership • Act as a subject matter expert on GRAVTY® , driving internal enablement and becoming the go-to authority for platform capabilities. • Build deep expertise in loyalty ecosystems, martech stacks, and adjacent technologies, positioning LJI as a trusted advisor. • Contribute to thought leadership initiatives, helping shape LJI’s positioning in the global loyalty and engagement space. Qualifications & Skills: Must-have: • Bachelor’s degree in Business, Marketing, Information Systems, Engineering, or a related field. • Proven ability to lead product and technology demonstrations, effectively positioni
Responsabilités:
Strategic Product Demonstrations & Storytelling • Lead high-impact executive and technical demonstrations of the GRAVTY® platform for prospects, partners, and key stakeholders.
Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: • Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); • Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; • Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; • Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; • Document problem statements clearly and provide verified correct answers. What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have: • Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; • 3+ years of of mortgage, lending, real estate, or financial services experience; • Current or recent experience in underwriting & origination or adjacent roles; • Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; • Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; • Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Originally posted on Himalayas
Heures/Semaine
20 h/sem
We are looking for an experienced Program Manager to join an international project in the digital payments industry, leading the delivery of a strategic accessibility compliance programme (WCAG AA). Working closely with Product, Design, Engineering, and Compliance teams, you will coordinate cross-functional initiatives, manage priorities and risks, and ensure successful delivery against regulatory deadlines in a fast-paced, international environment. Responsibilities • Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams. • Track programme progress, dependencies, risks, and milestones, maintaining a single source of truth for all workstreams. • Facilitate governance meetings and provide clear reporting to senior leadership and key stakeholders. • Translate accessibility audits and regulatory requirements into structured backlogs and delivery roadmaps. • Collaborate with Product, Design, and Engineering teams to scope initiatives, estimate effort, and prioritise delivery. • Create and manage Jira epics and user stories, ensuring clear ownership, priorities, and acceptance criteria. • Proactively identify and remove delivery blockers while adapting plans to evolving business and technical needs. • Coordinate cross-functional teams across Product, Engineering, Design, Legal, and Compliance functions. • Communicate programme status, risks, trade-offs, and key decisions to executive stakeholders. Requirements • 7+ years of experience in Technical Program Management, Program Management, or Project Management within technology or product organisations. • Proven experience delivering complex, cross-functional programmes involving multiple stakeholders and fixed regulatory or business deadlines. • Strong hands-on experience with Jira, including backlog management and ticket creation. • Experience working closely with Product, Design, and Engineering teams to scope and estimate delivery work. • Working knowledge of digital accessibility standards (WCAG, EAA, BITV, RGAA, or similar). • Excellent stakeholder management and communication skills, with the ability to engage both technical teams and senior leadership. • Strong organisational skills, analytical mindset, and a proactive, ownership-driven approach. • Fluent English (C1/C2). • Must be currently based in Portugal Nice to Have • Experience within the Digital Payments, FinTech, Banking, or Financial Services sector. • Experience delivering programmes in regulated environments. • Experience working in global, remote-first organisations. • PMP, PRINCE2, Scrum (CSM/CSPO), or equivalent certifications. • IAAP CPACC or other accessibility-related certifications. • Experience with Confluence, Jira, Slack, Miro, and Microsoft 365. Originally posted on Himalayas
Responsabilités:
• Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams.
The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools , the QA Engineer will design, test, and deploy effective test automation solutions. Job Responsibilities: • Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. • Writes test automation scripts (i.e. Python, Java, Java script, C# etc.) • Troubleshoots existing automation and optimizes the automation framework. • Supports functional validation and sprint activities. • Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality. • Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve. • Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies. • Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals. • Guide and mentor junior team members on latest trends in automation. • Good understanding of OOP concepts viz. Inheritance, Abstraction, Encapsulation and Polymorphism. • Must have very good understanding and hands-on automation and manual testing framework experience. • Good debugging, troubleshooting and problem-solving skills. • Experience in API/Microservices/Integration testing (Postman or similar tool) and API Documentation • Proficient in automation tools like Selenium WebDriver with Java , TestNG, Junit, Maven, Cucumber , Jenkins, Git/BitBucket, for testing Client-Side and Web based applications. • Experience in developing test scripts to implement Features, Test Scenarios and Step-Definition for BDD using Cucumber /Spock Framework. • Hands on experience with all levels of testing viz. Functional, Integration, Regression, Smoke, Sanity, UAT. • Good knowledge of build management (i.e. Maven, Gradle, Jenkins, ANSIBLE etc.) • Know how to use Xray for test management and execution in JIRA. • Experience of any cloud repository - Bitbucket / GitHub / GitLab etc. is desirable. • Experience of continuous integration tools (GitHub Actions / Jenkins / Azure DevOps / TeamCity etc) • • Experience in working with Agile teams (Engineering and Business) to collaborate with team members, early and frequently to define test plan/cases, execute and report. • Good understanding Testing Life Cycle including Test Designs, Test Cases Development, Functional Testing, Defect Preparation, Test Report Preparation • 5 - 12 years of experience with Testing / SDET / Dev (Mix will be preferred) • Candidates with prior development experience and knowledge would have an added advantage • Basic Insurance Knowledge is a plus/advantage • BS in Computer Science, Information Technology degree or equivalent AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. Originally posted on Himalayas
Responsabilités:
• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. •…
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